United Center gets Uber lounge
Arena home of 1st permanent pickup and drop-off spot
United Center patrons who order an Uber after an event no longer will have to hang around on the sidewalk looking for rides.
The ride-share company has partnered with the entertainment venue to offer its first permanent structure built at any sports and entertainment arena. The temperaturecontrolled, covered pickup and drop-off spot at Madison and Wood streets in Lot E can hold 1,000 people and includes benches and charging stations.
Drivers will pull into the lot by the structure, be directed into a lane by staff, and then drivers will call or text the riders with what lane to go to for their car.
“Our partnership with Uber brings us closer to the United Center’s goal of creating a seamless event day experience for our guests,” said Joe Myhra, United Center’s senior vice president of operations and administration, in a statement.
United Center said there are no plans to build structures for other rideshare companies.
On event days, the Uber Zone is open two hours before games, concerts and events and will remain open up to one hour after each event. On nonevent days, the Uber Zone will be closed.
Niraj Patel, Uber’s director of rider operations, said in a statement that the company hopes its experience at the United Center could be a model for other large venues in the future.