Banking on viewers like you
A history of the PBS pledge drive
“Would you like to subscribe to public television orwould you prefer a knee in the groin?” asks a reporter with amicrophone.
“I’m not quite sure,” a man in an unconvincing wig answers.
This surreal exchange was part of a 1975 pledge spot forWTTW, Chicago’s PBS affiliate, created by and starring Graham Chapman and Terry Jones of “Monty Python’s Flying Circus,” which had made it to America the year before on public television. In most scenes, the interviewee gets the knee.
Running a public television station has always meant asking viewers— viewers like you!— to give, generously. Over five decades, PBS stations have foundways to nudge, cajole, guilt-trip and straight-up beg potential supporters. (As methods go, threats of violence are rare.) Public television appeals have sweet-talked theirway into episodes of “Seinfeld” and “The Simpsons.” When PBS presented its history of comedy, “Make ’Em Laugh,” in 2009, it opened the satire episode with Billy Crystal parodying pledge breaks.
But for many stations, the pledge drive has become a brand-identity paradox. To attract the most money to support their mission of quality television, many stations diverge fromtheir usual lineup and resort to pledge programming of more doubtful merit— infomercials, specials that promote pseudoscientific advice, music documentaries that exist just to push you to choose a sixCDset as your “thank you” gift. Some stations have more recently pushed back against lengthy, on-air pledge drives, but the ritual remains stubbornly popular, bringing in new subscribers while selling out DVDs of “Aging Backward 3.”
The pledge break actually precedes PBS itself. In the 1960s, Hudson Stoddard, a vice president at WNET, NewYork City’s then-fledgling public television station, went on-air himself to ask viewers for
donations.
During PBS’ earliest years, affiliate stations, whichWNETsoon became, handled fundraising on an individual basis. But in 1975, PBS created its first coordinated pledge drive, “Festival 75,” offering special programs like “The 1975 Ski Jumping Championships,” “AnHourWith Joan Baez,” “The Grover Monster-JeanMarsh Cartoon Special” (in which a Muppet and a creator and star of “UpstairsDownstairs” showcased animation from“Sesame Street” and “The Electric Company”). The event raised $5 million, which came to $6 million with matching grants (more than $24 million and $29 million in today’s dollars, respectively).
During a drive, a station interrupts its programs with in-studio breaks, usually one per hour. Celebrities, national and local, stop by to proclaim their love for public media and plead for your support while volunteers in the background answer phones.
“Become a friend,” Frank Sinatra said during a 1979 break for the Las Vegas affiliate, kissing his pinkieringed hand andwaving it
toward the camera. The likes of Julia Child, Tony Bennett, Deepak Chopra and the male two-thirds of Peter, Paul& Mary have all stopped in to chat on-air at various stations.
The format has persisted fromdecade to decade. Watch clips— YouTube has plenty— and you can see the same sorts of volunteers picking up the same sorts of phones on the floors of similar studios decked out with similar banners. Only the hairstyles change. (Barely.)
But fromthe 1980s on, pledge drives have ballooned in frequency and length. Many affiliates hold four drives annually, most of them lasting multiple weeks. Some stations regularly spend a fifth of the broadcast calendar trying to generate donations.
The reason? Donations from individuals keep stations afloat, providing on average one-quarter of station revenues, much more at smaller stations. As Jerry Seinfeld said in the 1994 “Seinfeld” episode “The Pledge Drive” (the one where Jerry appears on a PBS affiliate and Kramer accidentally bankrupts Jerry’s grandmother), “There’s no joking about
the financial crisis here at PBS.”
In return for their generosity, viewers can choose a gift, typically station swag or a recorded program. In the ’80s, Stoddard developed the first station-logo tote bag, allowing donors to signal virtue as they schlepped groceries. Early bonuses like vinyl records and VHS tapes gaveway to CDs andDVDs. “Sesame Street” dolls are available. Also socks patterned on Bob Ross’ happy trees.
The programming during pledgeweek favors a big-tent aesthetic that explicitly aims to entice new viewers. But that targeting skews very boomer. A sampling of programming from recent drives: “Fever: The Music of Peggy Lee,” “Suze Orman’s Ultimate Retirement Guide” and “Let’s TalkMenopause.”
The PBS executives I spoke to trumpeted a few new offerings like “The Avett Brothers at Red Rocks” and a Prince special. “It’s not just about Andy Williams anymore,” said Jerry Liwanag, the vice president of fundraising programming. But it is still mostly about Andy Williams. AndNeil Diamond. And John Tesh. And
Paul Simon.
Simon, however, isn’t really the problem. Concerts like his and specials like “Riverdance 25th Anniversary Show” and “Downton Abbey Live!” remain on brand for PBS. But affiliates also schedule shows of more dubious value, like nostalgia-driven music retrospectives and health-and-wellness content that “Nova” fans might wonder at, like “Howto Live ForeverWith Gary Null.”
The changes in programming and the interruptions to the regular schedule have generated a backlash that Mister Rogers, were he living, might find quite unneighborly.
“I’ve been in public media for almost 30 years,” said JimDunford, the senior vice president of station services at PBS. “Everyone loves to talk about pledge and how much they hate it.”
Cartoon characters, too. There’s a 2000 episode of “The Simpsons,” “Missionary: Impossible,” in which Homer becomes so infuriated by the drive he makes a fake pledge of $10,000 in hopes of ending it. This earns the murderous rage of Yo-YoMa, the Teletub
bies, Mister Rogers and even variousMuppets. “Elmo knows where you live,” the puppet screeches.
So does PBS. And in recent years it has piloted changes to pledge drives, experimenting with central phone banks and finally allowing one-click donation, which routes money to the appropriate affiliate.
But the pledge drive isn’t going anywhere. Even the pandemic couldn’t kill it. (For many stations, revenues are up.)
Imagine aworld ofwellfunded public media in which PBS affiliates didn’t have to go, logo cap in hand, to beg for money every quarter. Many PBS executives can. But those I spoke to all said theywould miss the pledge drives. Nicole Stern, membership director atWDSEin Duluth, Minnesota, called pledgeweek “the original crowdsourcing campaign.”
“We are alwaysworking to serve the needs of our community,” she added. “These drives allowour community to then support the public service thatwe provide. It’s a beautiful symbiotic relationship.”
Put thatway, it does sound nicer than a knee in the groin.