Chicago Tribune (Sunday)

Social media scams are on the rise

- Steve Rosen Kids & Money Questions, comments, column ideas? Send an email to sbrosen103­0@gmail.com.

Teens these days — and many parents, too — are obsessed with social media. So are scammers looking for identity theft targets.

For victims, the day-to-day impact of letting your guard down can be life-changing, both financiall­y and emotionall­y. And the problem appears to be worsening, according to the Identity Theft Resource Center’s recently released 2022 “Consumer Impact Report.”

The report showed an alarming 1,000% increase in social media account takeovers over the past year compared with 2021.

The report reflects the responses of 120 victims who contacted the San Diego-based nonprofit consumer organizati­on between April 2021 and March 2022. ITRC, which has released its consumer impact report since 2003, also sought feedback in an online survey of more than 1,300 consumers to gain a broader understand­ing of how identity theft had impacted victims’ lives.

Granted, the overall sample was small, but the findings should raise cautionary signs for teens and adults who spend time on Facebook, Instagram, online shopping marketplac­es and other social media platforms.

I’ve always felt that scammers were one step ahead of the law when it comes to new ways of stealing personal informatio­n, such as social security numbers, and personal online accounts. Sooner or later, seemingly everyone will be victimized.

The latest twist, according to ITRC, is known as the Google Voice scam. It works like this: When you sign up for Google Voice, or add a phone to your account, Google sends you a text message with a verificati­on code to activate your phone.

Now the scam. Essentiall­y, scammers pose as interested buyers and sellers on online marketplac­es. But in reality, they’re seeking to steal your Google verificati­on code to access your personal informatio­n and create a fake Google Voice account in your name that would then be used to scam others.

ITRC said some criminals are creating posts online to sell an item, rent a room or look for a lost pet. The victim reaches out because they are interested, and the criminal requests a Google Voice code. In addition, the consumer organizati­on said it has also received reports of scam artists targeting dating sites.

To avoid such scams, ITRC recommends taking your time while buying and selling. And if someone asks you to share a Google verificati­on code, don’t do it because it’s likely a scam.

Other highlights from the report:

Nearly 40% of ITRC victims said their personal informatio­n was stolen, compromise­d or misused in the past year.

85% of respondent­s had their Instagram account compromise­d, while 25% had their Facebook account compromise­d.

48% clicked on a link they mistakenly believed was from a friend.

22% responded to a cryptocurr­ency scam.

Older consumers are falling for scams more than teens and young adults. Most than half were ages 55 and up, compared to 3% who were 18 to 24.

Most victims report losing less than $500, although there was a 30% increase in those victims who lost at least $10,000.

66% of victims reported having a strong emotional reaction to losing control of their social media account, including feeling violated, feeling vulnerable, feeling angry and even suicidal.

If you’ve been victimized or want to report a scam, contact ITRC at (888) 400-5530 or visit www.idtheftcen­ter.org.

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