China Daily Global Edition (USA)
AT&T restores service after outage
in New York An AT&T wireless outage affected mingmeili@chinadailyusa.com tens of thousands of customers in the US on Thursday, unable to place calls,
The New York Philharmonic text or access the internet as a US hosted its annual Spring Festival agency said there was no indication concert and gala, celebrating the of a cyberattack.
Year of the Dragon and the completion
AT&T hasn’t said what triggered of a full 12-year cycle since the the nationwide service disruption tradition was first introduced by that started early Thursday morning. the orchestra in 2012.
By late morning, AT&T said most of
Yu Long, who first introduced its network was back online, and it the tradition to the orchestra, led confirmed Thursday afternoon that the concert on Tuesday, starting service was fully restored. with composer Elliot
At about 5 am ET, the US Cybersecurity Leung’s Lunar Overture at Lincoln and Infrastructure Security Center’s David Geffen Hall. Agency (CISA) reported that there
“We can hear the loud and distinctive was no indication of a cyberattack, sound of the Beijing Opera according to a confidential memo gong, which adds a festive touch obtained by ABC News. CISA is an reminiscent of the Chinese New agency within the Homeland Security Year. The rhythm of this piece is fast, Department that monitors cyber much like the way we exchange threats.
New Year greetings,” said Leung.
“We’ve John Kirby, now gone National dragon Security to dragon,” Council Gary spokesman, Ginstling, president said on a and call CEO with of reporters the New York Thursday Philharmonic, that the told Biden China administration Daily. “We was are so told excited “that how AT&T the has Spring no reason Festival to think celebration this was at a cybersecurity the New York incident’’, Philharmonic although has grown he added into that one they of our wouldn’t most important be certain and until special an investigation traditions.” had been completed. He said the connections fostered by Several music are government always important agencies and remain including despite the FBI some and Homeland challenges between Security countries, were looking and into that the the New incident. York Philharmonic has played
Other major providers, such as T-Mobile and Verizon, also experienced disruptions, but they were an important role in cultural more limited than the ones from exchange for the Chinese community AT&T, according to Downdetector, a in the US and China. tracking site.
“We’ve had regular appearances When the outage first began, AT&T in China now for the past decade, listed the cause as “maintenance collaborating with the activity”.
Shanghai Symphony and the
The most likely cause of the outage Shanghai Conservatory of Music “is a cloud misconfiguration”, which to create the Shanghai Orchestra is “a fancy word for saying human Academy,” he said. error’’, Lee McKnight, an associate
The New York Philharmonic also professor at Syracuse University’s sent nine musicians to Shanghai to School of Information Studies, said resume in-person training with in a statement to NBC News. young musicians in the summer of
Some other cellular providers also 2023. reported outages.
“We are looking forward to taking When the disruption occurred, the full New York Philharmonic AT&T said, “Some of our customers back to China, back to Shanghai, as soon are as experiencing we can,” he said. wireless service interruptions this morning. We are working urgently to restore service to Persistent efforts them. “The We 12-year encourage persistent the use efforts of Wi-Fi in disseminating calling until service diverse is restored.” cultures, especially Throughout integrating the day, cities Chinese urged music residents into to find this alternative celebration, ways have of enriched reaching emergency the multicultural or municipal exchanges services, like of landlines New York,” or phones Huang connected Ping, Chinese to Wi-Fi. consul general in New York, The told San China Francisco Daily. “It Fire brings Department joy to everyone said on during social media the New that it Year. was We aware also of hope an issue to further affecting strengthen AT&T collaboration users who were with trying the to New call York 911. Philharmonic, “We are actively having engaged more and cultural monitoring exchanges this,” that the fire promote department friendship said, between according our to two The countries.” New York Times. “If Huang you are said an AT&T Chinese customer audiences and cannot get through to 911, then please try calling from a landline.”
New York Police Department offiare looking forward to having the cials told CNN that they weren’t entire orchestra back in China for able to make calls or use email future performances. on AT&T phones Thursday morning
The concert also featured unless they were connected to excerpts from musician Zhou Wi-Fi.
Tian’s Transcend, composed in
Massachusetts State Police 2019 to commemorate the 150th anniversary warned people of the not completion to test their of the phone First service Transcontinental by placing 911 calls. Railroad, “Many Bruch’s 911 Violin centers Concerto in the No. state 1, with are getting Clara-Jumi flooded Kang w/calls in her from New York people Philharmonic trying to see debut if 911 as works soloist; from and their Saint-Saens’ cell phone. Carnival Please do of the not Animals, do this,” the narrated state police by Jamie said Bernstein in a social and media featuring post. “If pianists you can Clayton successfully Stephenson place a non-emergency and Serena Wang call to as another soloists. number via your cell service “Our then initial your goal 911 was service to introduce will also work.” the New Year concert to American More than audiences,” 32,000 said AT&T Angela outages Chen, were the gala reported co-chair. by customers “But we are at about glad to 4 see am a ET significant on Thursday, number according of Chinese to Downdetector. audiences, Outages especially then the spiked younger again to generation, more than participating. 50,000 around 7 am and surged to more “The than Chinese 71,000 New just Year before and 8 am its traditions ET, with most serve reported as a favorable in Houston, promotion Chicago, Dallas, for the Los Angeles relationship and between Atlanta, according the two countries. to the site. Simultaneously, Cricket Wireless, we also aim which to let is Americans owned by AT&T experience and uses the Chinese its network, New Year, also the experienced importance cellular of family, problems. and the essence More of than love. 13,500 No matter customers how far reported one may outages be, returning as of 8 am home ET for on the Thursday. New Year The is number a cherished dropped tradition to around in China,” 10,000 she by 10 said. am.