Closer Weekly - - Hellos & Goodbyes -

Call it a tip­ping point. Af­ter Christ­mas com­plaints about the tops of its cho­co­late Kisses be­ing bro­ken off, Her­shey’s ad­mit­ted to a prob­lem in the pro­duc­tion line that cranks out more than 70 mil­lion of them a day. “There has al­ways been some vari­abil­ity in that process,” said exec Jeff Beck­man. “We are work­ing to im­prove the ap­pear­ance be­cause it’s as im­por­tant to us as it is to our fans.”

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