B&B Basics
The Achillis have mastered the art of the bed-and-breakfast. Here are Courtney’s four tips for creating a destination guests will want to return to time and time again.
• Design inclusively. “Overall, I always try to have a meshing of the masculine and the feminine so that anyone who walks into the space thinks, ‘I could really be comfortable here,’” Courtney says. “It doesn’t feel like you’re staying in someone’s grandmother’s room or their aunt’s old bedroom. When I design a space, I put something in there for everyone.”
• Make them feel at home. “The house only has a couple of personal photos in our own personal spaces, which we actually take down when we rent the house,” she says. “We really do want the people renting to feel like it’s their home for the weekend, and seeing our wedding picture or us kissing in our engagement photos I think would make someone feel uncomfortable.”
• Provide sweet dreams. “People are coming to sleep, right? That’s ultimately where you have to start their experience. And if someone’s not getting a good night’s sleep, they won’t find value in staying in your home,” Courtney explains. “If the bed isn’t good, it’s going to be what they remember.” Invest in good linens, a quality mattress and nice towels (crisp and white so there are “no surprises,” Courtney says), and you’ll get consistently good reviews.
• Keep them informed. “When you go somewhere, you want to feel like your Airbnb or your vacation rental is part of that experience,” Courtney says. She suggests always stocking up on local newspapers, fliers and other information about nearby attractions. “Just taking the time to update those things and give your guests a different experience is what they want to pay for; that’s what they’re hoping for.”
The house called Content. has plenty of tales to go around, and the experience of revitalizing those stories has inspired Courtney and John to bring their design talents beyond their own walls. The couple now do all manner of interior and event design under the business name of Content + Company, named for the very house that was their catalyst. “You can’t buy charm. You can’t buy character. Those things are inherent and a space or an object already has them,” Courtney says. “These houses have energy, these things have energy and they’re all playing off each other. If you can even remotely tap into any of that, it’s so inspiring.”