Rogue Credit Union

As­sets: $1.37 bil­lion No. of Em­ploy­ees: 438 Pres­i­dent/ceo: Gene Pel­ham

Credit Union Journal - - Special Report - Med­ford, Ore.

EACH YEAR, ROGUE CREDIT UNION em­ploy­ees are in­vited to par­tic­i­pate in an anony­mous “Cli­mate Sur­vey,” pro­vid­ing an op­por­tu­nity for em­ploy­ees to of­fer their per­spec­tives on the CU’S lead­er­ship team.

“This com­pletely anony­mous sur­vey is re­viewed and taken very se­ri­ously by Rogue’s lead­er­ship team,” said CEO Gene Pel­ham. “We ad­mit that we are not per­fect and we work to lis­ten to our staff, even if they are say­ing things we don’t want to hear.”

Em­ploy­ees feel sup­ported, in many re­spects, be­cause Rogue CU of­fers so many out­lets. Th­ese in­clude an an­nual awards ban­quet, a tu­ition-re­im­burse­ment pro­gram, a health and well­ness pro­gram, a bike-to-work pro­gram and in­ter­est-free com­puter and clothes loans, among other of­fer­ings.

“Tak­ing care of em­ploy­ees is not a strat­egy, it is a pur­pose,” said Pel­ham. “Rogue’s board of direc­tors has en­sured that our team has the re­sources and tools they need, and have cre­ated a cul­ture where our staff is em­pow­ered to be suc­cess­ful.”

Due to the level of trans­parency and en­gage­ment be­tween em­ploy­ees and man­age­ment, Rogue CU em­ploy­ees are quite pro­tec­tive of the cul­ture they helped fos­ter, said Pel­ham.

“If some­one comes in that doesn’t fit the cul­ture and is not ready and will­ing to serve their peers and our mem­bers, our staff will hold them ac­count­able,” he said. “Our staff trea­sures our cul­ture as much as we work to build it.”

Founded in 1956, Rogue Credit Union sup­ports 19 branches serves more than 100,000 mem­bers.

Rogue Credit Union’s lead­er­ship team.

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