Daily Local News (West Chester, PA)

Hardware full of Google

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Google’s push into devices, which includes its own Wi-Fi routers and an older line of web-based notebook computers, has become a key strategy for the internet giant. It sees these gadgets as a way to ensure services such as search, maps, Gmail, and its voice-activated assistant remain prominent as personal computing expands on mobile devices and new smart gizmos in homes.

All those Google services are baked into Android, which powers more than 2 billion devices worldwide — but device makers such as Samsung that use the free software also can make adjustment­s to highlight their own products instead. And Apple only uses Google’s search engine as a builtin service on iPhones, and that’s only because Google pays billions of dollars annually

for the access.

The Pixel phones and Home speakers also serve as a showcase and data-collection tool for the Google Assistant, its voice-activated digital concierge. The virtual assistant is key to Google’s artificial­intelligen­ce efforts, aimed at making computers that constantly learn new things and eventually seem more human than machine.

Slow start

The Pixels, however, got off to a slow start. Google sold only 2.8 million of the first-generation model, accounting for about 0.1 percent of the market, according to the research firm Internatio­nal Data Corp.

Such a low sales volume makes it more difficult to acquire the highest-quality components for hardware, particular­ly when suppliers make it a priority to meet the demands of market leaders Apple and Samsung.

Apple is expected to sell between 230 million and 250 million iPhones during

the fiscal year ending in September.

Like the Pixel 2s, the new iPhone X features an OLED screen to display more vibrant colors. And like the Pixel 2 XL, the iPhone X’s screen may also display a bluish tint and suffer “image retention” that makes it look like something has burned into the screen, by Apple’s own admission.

As part of its effort to catch up to Apple and Samsung, Google recently acquired more expertise in a $1.1 billion deal with device maker HTC that included the brought in 2,000 more smartphone engineers and certain hardware technologi­es.

But Edison Investment Research analyst Richard Windsor believes many consumers will balk at paying a premium price for the Pixel 2 (prices start at $650), given its troubles. “It appears that the best way to get the most value from Google services is still to use them on another device,” Windsor said.

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