Daily Local News (West Chester, PA)

More grocers are offering delivery

- By Dee-Ann Durbin

Want to ditch the shopping cart? Grocery delivery services are growing rapidly, but shoppers need to decide if the convenienc­e is worth the higher cost.

Big companies like Amazon and Walmart are expanding grocery delivery, as are regional players like FreshDirec­t. Grocery chains like Kroger and Safeway are working with third party delivery services like Instacart or developing their own services.

Groceries have been slower to migrate online than books, clothing and other items. Online grocery sales make up 3% of the $800 billion food retail market, according to a recent report by Deutsche Bank. That’s expected to climb to 12% by 2025 as services grow and stores offer more options, like online ordering for pickup.

Offerings vary. Customers can pay per delivery or with an annual fee. Orders under $35 generally cost more. Some companies promise delivery in one or two hours. Others, like Peapod, offer next day service. Delivery during peak times may cost more.

Sometimes shoppers pay the same price they would in the store. In other cases, they pay more for each item to cover the processing cost. Shipt says members can expect to pay $5 more per $35 order when they shop through its website versus shopping in a store.

Celeste Haar, a small business owner in Metairie, Louisiana, uses Shipt for orders from Target but Instacart for most groceries. She has a $49 annual membership for Shipt and pays a $9.99 monthly fee for Instacart.

Haar estimates the services save her at least two hours per week.

“This is one small way to take care of myself that is

 ?? MARK LENNIHAN - THE ASSOCIATED PRESS FILE PHOTO ?? In this Nov. 27, 2017, file photo, a FreshDirec­t driver loads boxes into his truck in New York. Grocery delivery services are growing rapidly, but shoppers need to decide if the convenienc­e is worth the higher cost. Big companies like Amazon and Walmart are expanding grocery delivery, as are regional players like FreshDirec­t.
MARK LENNIHAN - THE ASSOCIATED PRESS FILE PHOTO In this Nov. 27, 2017, file photo, a FreshDirec­t driver loads boxes into his truck in New York. Grocery delivery services are growing rapidly, but shoppers need to decide if the convenienc­e is worth the higher cost. Big companies like Amazon and Walmart are expanding grocery delivery, as are regional players like FreshDirec­t.

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