Daily Local News (West Chester, PA)

Musk’s big plans for Twitter: What we know so far

- By Matt O’Brien

PROVIDENCE, R.I. » Tesla CEO Elon Musk has laid out some bold, if still vague, plans for transformi­ng Twitter into a place of “maximum fun” once he buys the social media platform for $44 billion and takes it private.

But enacting what at the moment are little more than a mix of vague principles and technical details could be considerab­ly more complicate­d than he suggests.

Here’s what might happen if Musk follows through on his ideas about free speech, fighting spam and opening up the “black box” of artificial intelligen­ce tools that amplify social media trends.

Free speech town square

Musk’s feistiest priority — but also the one with the vaguest roadmap — is to make Twitter a “politicall­y neutral” digital town square for the world’s discourse that allows as much free speech as each country’s laws allow.

He’s acknowledg­ed that his plans to reshape Twitter could anger the political left and mostly please the right. He hasn’t specified exactly what he’ll do about former President Donald Trump’s permanentl­y banned account or other right-wing leaders whose tweets have run afoul of the company’s restrictio­ns against hate speech, violent threats or harmful misinforma­tion.

Should Musk go this direction, it could mean bringing back not only Trump, but “many, many others that were removed as a result of QAnon conspiraci­es, targeted harassment of journalist­s and activists, and of course all of the accounts that were removed after Jan. 6,” said Joan Donovan, who studies misinforma­tion at Harvard University. “That could potentiall­y be hundreds of thousands of people.”

Musk hasn’t ruled out suspending some accounts but says such bans should be temporary.

Open-sourced algorithms

Musk’s long-standing interest in AI is reflected in one of the most specific proposals he outlined in his merger announceme­nt — the promise of “making the algorithms open source to increase trust.” He’s talking about the systems that rank content to decide what shows up on users’ feeds.

Musk has called for posting the underlying computer code powering Twitter’s news feed for public inspection on the coder hangout GitHub. But such “code-level transparen­cy” gives users little insight into how Twitter is working for them without the data the algorithms are processing, said Nick Diakopoulo­s, a Northweste­rn University computer scientist.

Diakopoulo­s said there are good intentions in Musk’s broader goal to help people find out why their tweets get promoted or demoted and whether human moderators or automated systems are making those choices. But that’s no easy task. Too much transparen­cy about how individual tweets are ranked, for instance, can make it easier for “disingenuo­us people” to game the system and manipulate an algorithm to get maximum exposure for their cause, Diakopoulo­s said.

‘Defeating the spam bots’

“Spam bots” that mimic real people have been a personal nuisance to Musk, whose popularity on Twitter has inspired countless impersonat­or accounts that use his image and name — often to promote cryptocurr­ency scams that look as if they’re coming from the Tesla CEO.

Sure, Twitter users, among them Musk, “don’t want spam,” said David Greene, civil liberties director at the Electronic Frontier Foundation. But who defines what counts as a spam bot?

“Do you mean all bots like, you know, if I follow a Twitter bot that just pulls up historic photos of fruits? I choose to follow that. Is that not allowed to exist?” he said.

There are also plenty of spam-filled Twitter accounts at least partially run by real people that run the gamut from ones that hawk products to those promoting polarizing political content to meddle in other countries’ elections.

‘Authentica­te all humans’

Musk has repeatedly said he wants Twitter to “authentica­te all humans,” an ambiguous proposal that could be related to his desire to rid the website of spam accounts.

Ramping up mundane identity checks — such as two-factor authentica­tion or popups that ask which of six photos shows a school bus — could discourage anyone from trying to amass an army of bogus accounts.

Musk might also be considerin­g offering more people a “blue check” — the verificati­on checkmark sported on notable Twitter accounts — like Musk’s — to show they’re who they say they are. Musk has suggested users could buy the checkmarks as part of a premium service.

Ad-free Twitter?

Musk has floated the idea of an ad-free Twitter, though it wasn’t one of the priorities outlined in the official merger announceme­nt. That may be because cutting off the company’s chief way of making money would be a tall order, even for the world’s richest person.

Advertisem­ents accounted for more than

92% of Twitter’s revenue in the January-March fiscal quarter. The company did last year launch a premium subscripti­on service — known as Twitter Blue — but doesn’t appear to have made much headway in getting people to pay for it.

Musk has made clear he favors a stronger subscripti­on-based model for Twitter that gives more people an ad-free option. That would also fit into his push to relax Twitter’s content restrictio­ns — which brands largely favor because they don’t want their ads surrounded by offensive and hate-filled tweets.

 ?? RINGO H.W. CHIU — THE ASSOCIATED PRESS FILE ?? Tesla CEO Elon Musk has laid out some bold plans for transformi­ng Twitter into a place of “maximum fun!” once he buys the social media platform for $44billion and takes it private.
RINGO H.W. CHIU — THE ASSOCIATED PRESS FILE Tesla CEO Elon Musk has laid out some bold plans for transformi­ng Twitter into a place of “maximum fun!” once he buys the social media platform for $44billion and takes it private.

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