Daily Press (Sunday)

Win back respect

3 steps to get your team on your side

- By Mandy Gilbert

Eye rolls, whispered comments and ignored emails. When the workplace starts feeling as though you're back in middle school, it's clear that you've lost the respect of your employees.

Before you start scolding everyone in sight, step back and ask yourself, “What went wrong?”

Leadership is demanding. Missing targets and answering to shareholde­rs is stressful, to say the least. You may not have realized it, but you could have projected this stress onto your team, turning them against you.

Have you been MIA over the past few months? When you're never in the office, it's impossible to lead, inspire and cultivate your team.

Or perhaps the issue is that you're unable to make decisions.

Avoiding confrontat­ion and making excuses for under-performers are all signs that you have fallen into the friend zone. Don't get sucked into the hype of being a cool boss by always rememberin­g that you are the leader and your employees need guidance and support, not a best friend.

Or maybe you've become the stern leader, droning on about meeting sales quotas and insisting people toe the line.

If you want to create a strong culture and build a thriving workplace, you need to start owning your actions. Here are three skills to begin earning back your employees' respect.

Asking for feedback

Let's be honest. Feedback is uncomforta­ble. It can hit you where it hurts. However, it's important if you want to develop your relationsh­ips and turn things around. By re-framing how you look at feedback, you'll start to see its value and will benefit from the rewards.

As a leader, asking for feedback should be a non-negotiable. It's the only way to create a transparen­t culture that will earn the respect of your employees, so they feel valued. In return, this helps your company perform better.

Now it's time for you to open your doors, so you can come out better on the other side. There are three key things that you must do in order to have a transparen­t feedback culture.

The first is to have one-on-one conversati­ons to build trust. The second is to be accepting to all feedback (positive or negative). Finally, create solutions that you can put into action.

Acting assertive

Learning how to communicat­e the right way is key when you are in a leadership position. Without proper communicat­ion you'll be faced with a whole slew of problems (employees quitting and a toxic culture, to name a few).

We all need to be reminded of the difference between assertiven­ess and aggressive­ness. It's an easy line to cross without a practical understand­ing of what it means to be assertive.

The effects of being an aggressive leader are harmful to your company culture and can make your employees feel underappre­ciated. But let's be real, being assertive is not as easy as it sounds.

So what can leaders do to earn the respect of their employees and avoid the title of office bully? Remember to be selfaware, listen, give feedback in a helpful way, be open to ideas and always be direct.

An admired and respected leader with these skills will be able to compel his or her team to achieve more in the workplace.

Being vulnerable

Most of us, myself included, at some point have looked at vulnerabil­ity as a weakness, but having a “never let 'em see you sweat” attitude is holding you back as a leader. Only allowing your team to see your triumphs is losing you respect because people can't relate to perfection.

It's time to break down barriers and ditch your perfect persona by showing your human side. Create more genuine relationsh­ips with your employees by asking for ideas and admitting when you make mistakes.

Give your company a competitiv­e edge by bonding over non-work related topics. Getting to know each other doesn't have to be boring.

Host a company potluck, field trip or sports day and watch your team's morale and productivi­ty take off. Mandy Gilbert is the founder and chief executive of Creative Niche and the cofounder of RED Academy.

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