Daily Press

Ageism is prevalent in medical care

- — Eve Glazier, M.D., MBA; and Elizabeth Ko, M.D. Send questions to askthedoct­ors@mednet. ucla.edu

Your column regarding an older man’s doctor who denied him a PSA test struck a nerve. He was just told no without an explanatio­n. As I get older, I find that my doctors don’t listen to me. Can you please talk about ageism in medical care? Are there strategies for patients to overcome it?

Dear Reader: The term “ageism” refers to the various stereotype­s, assumption­s and preconcept­ions that are connected to someone’s older age, which result in their being treated differentl­y.

Unfortunat­ely, as with many other areas of life, ageism is present in medical care. Age bias shows up in the way that health care providers talk to their patients, the degree to which they listen, the range of diagnostic tests they offer and the scope of treatments they are willing to make available.

A number of recent studies have focused on the growing prevalence of ageism in health care. Not surprising­ly, they have found it leads not only to a lower quality of life for older patients, but can also result in missed or delayed diagnoses, more emergency room visits, more frequent hospitaliz­ations and a shorter lifespan.

A common form of ageism is “elderspeak.” Nurses, doctors and support staff may address older patients as “honey,” “dear” or “young lady”; limit the vocabulary they use and dumb down explanatio­ns; or even use a sing-song voice, as when soothing an infant. This type of communicat­ion is not only embarrassi­ng, but it is patronizin­g and can be isolating. Patients with poor hearing or eyesight say they are often treated as cognitivel­y impaired. Some older adults find that treatable conditions — such as chronic pain, arthritis and neuropathy — are dismissed as a feature of older age.

While it is true that guidelines for screening tests and therapies change as we grow older, the intent is not to limit care. Rather, it reflects the shift in risks and benefits that can take place in older age. In our own practices, we do embrace a more conservati­ve approach with older patients in diagnostic­s and management. That said, we strongly believe that shared decision-making is even more paramount with older adults. We will explain a diagnosis in detail, and in outlining treatment options, we always ask our patient, what matters to you? Is it symptom management, quality of life, fewer interventi­ons, longevity? The answers become the starting point of our treatment.

Some older adults may benefit from a geriatrici­an as a primary care physician. If you are otherwise happy with the care you are receiving, you may have to firmly but politely alert a health care provider to their ageist behavior. A matter-of-fact statement like, “I am older, but I am mentally sharp, I’m interested in all of my medical options and I need our appointmen­ts to reflect that,” can be quite effective.

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