Amazon center’s collapse prompts OSHA warning

Investigators urge better safety measures after December tornado killed 6 in Ill.

U.S. regulators are calling on Amazon to improve its procedures for dealing with severe weather like hurricanes and tornadoes that could threaten workers at its warehouses dotted across the country.

The Occupational Safety and Health Administration on Tuesday sent a “Hazard Alert Letter” to the Seattle-based e-commerce giant following the agency’s investigation into the deadly collapse of a company warehouse in Edwardsville, Illinois, in December. Six people died and another was critically injured in the tornado strike.

The investigation raised concerns about the potential risk to employees during severe weather emergencies,” according to the letter sent to Amazon that OSHA made public.

The agency said its inspection found that, while the company’s severe weather procedures had met minimal federal safety guidelines for storm sheltering, the company still needed to further protect its workers and contract employees. The letter requires Amazon to review its severe weather emergency procedures but the company won’t face any fines or penalties.

In interviews with Amazon and contract workers, OSHA officials found some employees couldn’t recall ever participating in severe weather drills, or the location of the facility’s shelter. Kelly Nantel, an Amazon spokesperson, however, said employees receive emergency response training, which is “reinforced throughout the year.”

“OSHA’s investigation did not find any violations or causes for citations, but we’re constantly looking to innovate and improve our safety measures and have already begun conducting additional safety and emergency preparedness drills at our sites and will carefully consider any OSHA recommendation that we have not already,” Nantel said.

Amazon has noted workers at the warehouse, known as a “delivery station,” had little time to prepare when the National Weather Service declared a tornado warning on Dec. 10. About 10 minutes before the tornado touched down, the agency said managers directed workers to go to a restroom in response to tornado warnings and other weather alerts.

But some employees unaware of the designated tornado shelter — a restroom in the northern portion of the building — went to a restroom in the hard-hit south end, the agency said. All the injured and killed had taken shelter in the southside bathroom.

In the inspection, the agency said it also reviewed contractor safety and training records as well as the facility’s written “Emergency Action Plan.” Officials took issue with the plan, writing in the letter it “was not customized with specific instructions” for hazards expected at the Edwardsville site.

Though Amazon had posted evacuation maps at the facility showing the location of the designated shelter, officials found the written plan did not “specifically identify” the location in the warehouse. Nantel said Amazon’s buildings have “emergency plans that identify exit routes and shelter areas.”