Dayton Daily News

For 1st time in a decade, Domino’s sees slippage

- By Dee-Ann Durbin

Domino’s, a company seemingly tailor-made for a pandemic, has not been spared from a phenomenon plaguing almost every employer this summer: A severe shortage of workers.

The world’s largest pizza chain has been a star on Wall Street this year with revenues soaring as millions sheltered at home and ordered a lot of pizza.

Investors sent company shares to heights previously unseen over the summer.

On Thursday, however, for the first time in more than a decade, Domino’s Pizza Inc. said sales at establishe­d stores went in the wrong direction, falling 1.9% in the third quarter. During the same three-month stretch last year, comparable-store sales rocketed an unpreceden­ted 17.5% higher.

The company also cited pandemic assistance money from the U.S. petering out during the most recent quarter, but the focus at the

Ann Arbor, Michigan, company, is finding enough employees to keep the pies flowing.

Domino’s has taken measures to lure cooks, drivers and cashiers but delivery times have lengthened, a potentiall­y dangerous trend in an environmen­t of fierce competitio­n with delivery apps.

“We believe that staffing may remain a significan­t challenge in the near term as the labor market continues to evolve,” Allison said Thursday.

The staffing shortage is widespread, affecting retail stores, fast food restaurant­s and factories.

Many economists still think most of the roughly 3 million people who lost jobs and stopped looking for work since the pandemic struck will resume their searches as COVID-19 releases its grip. It took years after the 2008-2009 recession, they note, for the proportion of people working or seeking work to return.

The job hunting site Indeed.com currently lists 14,558 job openings at Domino’s U.S. stores.

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