A 2013 Digital Insurance Women in Insurance Leadership honoree, Tierney led the launched of a new personal insurance provider within Berkley targeting high-net-worth consumers in Illinois late last year. Berkley One looks to strike a balance between high-touch agent-based service with a robust digital experience. That meant going to market with a fully customized IT infrastructure that served agents and customers with mobile and web-based portals, as well as the right attitude about this market. “It's about having an appropriate sense of self and understanding the role that insurance plays in people's lives,” she says. The company expanded to Arizona and Colorado in April.