GLENN SHAPIRO

Pres­i­dent, per­sonal lines, All­state

Digital Insurance - - THE INNOVATORS -

In his pre­vi­ous role as chief claims of­fi­cer for All­state, Shapiro took the lead in rolling out a number of key dig­i­tal solutions across that or­ga­ni­za­tion. He over­saw the de­ploy­ment of drone tech­nol­ogy on a wide scale in the af­ter­math of the ma­jor hur­ri­canes in 2017. Shapiro also brought in the in­surtech Carpe Data to help it de­tect and pre­vent claims fraud us­ing its au­to­mated scor­ing plat­form that draws on third-party and so­cial-me­dia data. In be­ing named pres­i­dent of the en­tire per­sonal lines di­vi­sion, All­state says Shapiro will “ac­cel­er­ate the uti­liza­tion of telem­at­ics and build an in­te­grated dig­i­tal en­ter­prise,” giv­ing him a key op­por­tu­nity to im­ple­ment new solutions across more than just claims.

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