President, personal lines, Allstate
In his previous role as chief claims officer for Allstate, Shapiro took the lead in rolling out a number of key digital solutions across that organization. He oversaw the deployment of drone technology on a wide scale in the aftermath of the major hurricanes in 2017. Shapiro also brought in the insurtech Carpe Data to help it detect and prevent claims fraud using its automated scoring platform that draws on third-party and social-media data. In being named president of the entire personal lines division, Allstate says Shapiro will “accelerate the utilization of telematics and build an integrated digital enterprise,” giving him a key opportunity to implement new solutions across more than just claims.