Q: I’M NOT AFRAID OF DIY PROJECTS, BUT WE’VE GOT A BIG JOB—A BEAM IS INVOLVED—THAT WE NEED A CONTRACTOR FOR. I’VE HEARD THE HORROR STORIES. HOW DO I AVOID BECOMING ONE OF THEM?
A: I once had a contractor, about one-fourth of the way through a kitchen remodel, arrive to hook up the newly delivered dishwasher. He told me he’d be back the next day. That was 10 years ago; I’m still waiting. So I get your trust issues because I have them too. To find someone who will show up—and continue to show up—ask these questions.