American importers accuse shipping giants of profiteering

David Reich assumed that a contract was a contract.

His Chicago company, MSRF, assembles gift baskets for Walmart, Walgreens and other huge chains, importing key elements such as mugs and bowls from China. To move his goods across the Pacific, he has relied on agreements with some of the world's largest container shipping companies.

But last year, just as Reich was preparing for the holiday season, he discovered that his contracts appeared to guarantee nothing.

On paper, Reich was guaranteed a minimum number of containers per year going from China to Chicago, at prices between $4,000 and $5,000 per journey, seemingly providing a handle on his future costs. Yet over the past year, HMM, a South Korean shipping giant, has moved only nine of his promised 25 containers, while Yang Ming Marine Transport, a Taiwanese firm, has transported only four of 100 loads, according to Reich and documents examined by The New York Times.

The carriers refused to confirm bookings even when his company assented to special premium charges, Reich said. Facing calamity, he has been forced to pay prevailing market rates, spending an average of $15,000 per container.

“We are finding it impossible to get containers right now,” Reich said. “It is just brutal.”

His frustrations are part of a chorus of grievance directed at the 10 companies that dominate international shipping, all of them based outside the United States. In a global economy long dependent on cheap ocean cargo, the chaos roiling the seas has provoked accusations of monopolistic practices by the shipping giants, prompting businesses to prepare complaints they plan to file at the Federal Maritime Commission, which regulates the industry. It has also triggered legislation in Congress aimed at beefing up the commission's authority to challenge abuses by shipping firms.

“It's just them manipulating the market to see how high they can drive the price,” said Jason Delves, CEO of F9 Brands, a Tennessee company that imports flooring, cabinetry and outdoor furniture, predominantly from Asia. “Contracts are not worth the paper they are written on these days. They just don't honor them.”

The five largest container-shipping companies collectively made profits of more than $64 billion last year — an increase of $41 billion from the previous year — according to a report compiled by Accountable.us, a watchdog organization.

This year, container shipping carriers are on track to log some $300 billion in profits before taxes and interest, according to a recent estimate from Drewry, a maritime industry research and consulting firm.

Yang Ming did not respond to questions for this article. After publication, a representative for HMM, Hyungjoon Kim, said in a statement that the carrier had not violated its contract with Reich's company and was “supporting all its customers to the best of its ability under the current market conditions.”

The shipping industry maintains that higher prices and profits reflect shifts in supply and demand combined with impediments to the smooth flow of goods through the broader supply chain, from warehouses overwhelmed by goods to trucking fleets struggling to hire enough drivers.

But American importers — especially small and medium-size businesses assailed by disruptions to trade brought by the coronavirus pandemic — accuse the carriers of refusing to honor their contracts, denying them space on vessels and prioritizing shipments for larger and more lucrative customers like Amazon and Walmart.

Delves' business has contracts securing rights to move 1,040 containers a year full of cabinets and home furnishings from China, Vietnam, Malaysia and Indonesia to U.S. ports, at an average cost of $6,970 per shipment, he said. But over the last year, carriers have delivered only 166 containers at the contracted rate.

Desperate to secure inventory, Delves has resorted to effectively bidding for containers, spending an average of about $15,000 per container on 355 shipments, while shelling out for “premium service” on another 163 loads at an average of $22,500 each.

“The only thing that premium and superpremium guarantee you is that you are paying more for that container,” Delves said. “It's not guaranteeing that you're going to get a container, or it's going to get on the ship.”