Felicia Zegler, 32

Special Publications Manager and Associate Editor, Bucks County Herald, Lahaska, PA Education: Arcadia University, bachelor of arts in English

What advice do you have for other young professionals in the news industry?

Immerse yourself. Get to know how every department functions in your organization. This has been what has helped me the most.

Every single person you work with is a crucial piece of a puzzle that comes together, and in our case, each and every time the newspaper or a special publication comes to life. Understanding the business as a whole will help you grow within your company and be an invaluable asset to your team.

It’s also important to never give up and believe in your work. There will always be a need for news, and the work you’re doing within the industry is vital to the community you serve.

What is the key to connecting with your community?

Authentic relationships. Integral to our work culture is a genuine connection with our readers and the communities we serve. We personally respond to every call, letter, email, or social media post. As journalists, fellow residents, and supporters of others’ missions, we are in the community.

All of this helps to form authentic connections and trust, allowing everyone to thrive. When we became a nonprofit last year, the outpouring of support was tremendous. Over and over, they use the word “love” when describing how they feel about the Herald. They know it’s their paper, too.