ACDI turns 25, cel­e­brates with anniversar­y bash

The Saline Courier - - FRONT PAGE - By Elisha Morrison el­[email protected]­ton­

On Fri­day, ACDI cel­e­brated turn­ing 25 with a cook­out and field day for its many em­ploy­ees and their fam­i­lies. The event also in­cluded laser tag, Baggo, snow cones, a gi­ant slide and more.

“We feel blessed,” said Pres­i­dent Josh Lane re­gard­ing the mile­stone anniversar­y.

The com­pany be­gan in 1994 in Lit­tle Rock, founded by Jerry Bar­nett and Wal­lace Row­land. Ac­cord­ing to Lane, the com­pany started by cre­at­ing mag­netic strip card read­ers where peo­ple could load money onto a card to swipe to pay for print­ing. He said the prob­lem then was if peo­ple lost their card, they also lost what­ever money was loaded to it. Now they’ve moved to dig­i­tal so­lu­tions.

Lane joined the ACDI fam­ily at the end of 2000. He had pre­vi­ously worked with UPS while at­tend­ing col­lege at the Univer­sity of Arkansas at Fayet­teville. He moved to Lit­tle Rock af­ter grad­u­a­tion to work in UPS’S dis­trict hub from 1998 to 2000.

He joined the ACDI team be­cause he knew both Bar­nett and Row­land. Lane came on board as gen­eral man­ager/pres­i­dent. He took a pay cut to join, but he was given 10 per­cent of the busi­ness. As a 24 or 25-year-old, he and his wife de­cided that per­cent­age was worth the risk.

“It has paid off so far,” Lane said.

At that time, there were six em­ploy­ees, though he said they joked that some of them ran off when they saw how young the new gen­eral man­ager was.

Joseph Good, who works in pro­duc­tion, was hired one month be­fore Lane and is

still with the com­pany. Lane said there are em­ploy­ees who have been with it 12 to 13 years.

When Lane joined, he said the com­pany was look­ing at ei­ther re­struc­tur­ing or clos­ing. It had tried to be more like a big­ger tech­nol­ogy com­pany, which did not work. What they were good at was their coin op­er­a­tors and card read­ers in the dealer chan­nel of print­ing.

Lane said they have spent the last 18 years mov­ing from hard­ware to soft­ware, though they still of­fer some hard­ware.

From the mag­netic stripe, ACDI went to pay-for-print tech­nolo­gies for uni­ver­si­ties and li­braries.

When ACDI added Paper­cut, a print man­age­ment soft­ware, it opened them up to work­ing with a wider va­ri­ety of or­ga­ni­za­tions and busi­nesses from com­mer­cial to health­care to trans­porta­tion and manufactur­ing. This soft­ware, ac­cord­ing to Lane, pro­vides com­pa­nies with cost sav­ings, se­cu­ri­ties, ac­ces­si­bil­ity and ac­count­abil­ity for print­ing.

Lane com­pared a com­pany not hav­ing Paper­cut ser­vices for its print­ing to some­one buy­ing a car with­out a dash board. It al­lows com­pa­nies to know who, what, when, where and why some­one is print­ing. With­out it, he feels com­pa­nies are miss­ing out.

ACDI moved its sup­port staff to Ben­ton dur­ing con­struc­tion of its build­ing when the com­pany de­cided to re­lo­cate.

Both Lane and his wife are from Ben­ton and many of the em­ploy­ees are from Saline County.

“Not only was it a good fit for us, it was a good fit for the team,” he said.

The Ben­ton lo­ca­tion opened in Oc­to­ber 2017.

Lane added that ACDI strives to cre­ate a com­mu­nity en­vi­ron­ment within the com­pany and Ben­ton and Saline County help pro­vide that en­vi­ron­ment.

ACDI em­ploys just un­der 100 peo­ple. Lane said it is hum­bling to be able to pro­vide jobs that pro­vide for em­ploy­ees’ fam­i­lies.

They try to cre­ate an open en­vi­ron­ment where em­ploy­ees can col­lab­o­rate. Lane loves see­ing co-work­ers from dif­fer­ent de­part­ments work­ing to­gether.

The com­pany also pro­vides perks, such as em­ploy­ees’ birth­days off and a Ping Pong ta­ble where em­ploy­ees can take a break to play.

“Why not make it a place they want to be and sur­rounded by peo­ple who want them to be there?” Lane said.

As a mem­ber of the Saline County com­mu­nity, ACDI has sup­ported many lo­cal or­ga­ni­za­tions to give back. Lane said giv­ing is one of the com­pany’s core val­ues.

Re­cently, they brought in an­other com­pany to dis­cuss the ways they give so ACDI could learn from them.

Lane said one of the events they like to spon­sor is Am­plify be­cause he feels it is im­por­tant. He said it has a tremen­dous reach and im­por­tant mes­sage, ad­ding they en­joy fo­cus­ing on youth. They give to the Boys & Girls Clubs of Saline County, where Lane said three of his four sons have grown up play­ing and where he has coached dif­fer­ent sports.

Cur­rently, ACDI is mov­ing for­ward with a move from pa­per to dig­i­tal with Ps­i­cap­ture, a tech­nol­ogy that al­lows for giv­ing scanned items op­ti­cal char­ac­ter recog­ni­tion, the abil­ity to in­dex and tie into most doc­u­ment man­age­ment plat­forms.

ACDI is also work­ing with evolv­ing Paper­cut and grow­ing it.

Many busi­nesses are mov­ing into the Cloud and Lane wants to be able to serve them with ACDI’S ser­vices.

He wants to pro­vide more man­aged ser­vices and even­tu­ally pro­vide cy­ber se­cu­rity ser­vices.

They also of­fer prox­im­ity card read­ers and bio­met­ric read­ers.

As they grow, Lane wants to en­sure they con­tinue to serve both ex­ist­ing and new cus­tomers with the qual­ity they ex­pect. As long as they can do that, Lane wants to serve more busi­nesses and peo­ple.

He said as tech­nol­ogy changes, ACDI is work­ing to stay on top of it and change as needed. He wants it to al­ways be able to adapt as he looks for­ward to the next 25 years.

To learn more about ACDI and all the ser­vices it of­fers, visit

See pho­tos from the cel­e­bra­tion on page 10.

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