Au­di­ol­o­gist comes home for own clinic

The Saline Courier - - BUSINESS - By Elisha Mor­ri­son el­[email protected]­ton­courier.com

After com­plet­ing her de­gree and get­ting work ex­pe­ri­ence un­der her belt, one lo­cal au­di­ol­o­gist de­cided to re­turn to her home com­mu­nity for her own clinic.

Danielle Henry, doc­tor of au­di­ol­ogy, pur­chased Arkansas Pro­fes­sional Hear­ing Care in Oc­to­ber 2018 and turned it from a dis­trib­u­tor for hear­ing aids and into a hear­ing clinic.

“It was very im­por­tant to me to come home,” Henry said.

Her en­tire fam­ily is in Ben­ton, which is where she grew up.

Henry earned her de­gree in au­di­ol­ogy from the Univer­sity of Arkansas for Med­i­cal Sciences. She worked in an ear, nose and throat clinic in Fayet­teville for two years as a stu­dent and con­tin­ued with them for an­other two-and-a-half years as an au­di­ol­o­gist.

Henry is na­tion­ally cer­ti­fied in clin­i­cal com­pe­tency for au­di­ol­ogy.

She chose Bryant be­cause it is a fast-grow­ing area. She said that the Ben­ton and Bryant ar­eas only have three hear­ing clin­ics for a large pop­u­la­tion.

“It is nice to be some­where that needed a hear­ing clinic,” she said.

By adding an­other clinic, she feels she is able to give pa­tients an­other op­tion close to home. She said it al­lows the pa­tient to work with the provider that fits best for them.

In the clinic, Henry of­fers hear­ing eval­u­a­tions, hear­ing aids, in­for­ma­tion on hear­ing loss, pro­gram­ming for hear­ing aids, hear­ing aid re­pair and hear­ing aid clean­ing. The clinic also does some ear wax re­moval. “I spend a lot of time on hear­ing tests,” she said, adding it is im­por­tant for her to be very thor­ough with each test. She prides her­self on thor­oughly ex­plain­ing to each of her pa­tients what is go­ing on with their hear­ing and what steps they are tak­ing to im­prove it. She wants to ed­u­cate pa­tients.

She wants peo­ple to know au­di­ol­ogy is not just about sell­ing a hear­ing aid. She wants her pa­tients to un­der­stand.

She can coun­sel pa­tients on their strug­gles and pro­vide tips for how to com­mu­ni­cate. If a pa­tient brings their spouse or an­other close per­son in their life, she can talk to them and help them bet­ter un­der­stand.

Henry does of­fer “pre­mium” brand hear­ing aids. She said she only uses the top five brands.

Grow­ing up, Henry had a deaf friend in the fourth grade. Later on, she had a friend who had both a brother and par­ent who were deaf. She said she felt a con­nec­tion with the hear­ing im­paired and wanted a ca­reer work­ing with them.

Her fa­vorite part of her job is build­ing re­la­tion­ships with her pa­tients and get­ting to know them. She be­lieves it helps her pro­vide bet­ter hear­ing care. She wants her pa­tients to be con­fi­dent in the care they re­ceive and com­fort­able enough to let her know about any prob­lems.

When some­one does pur­chase their hear­ing aid from Arkansas Pro­fes­sional Hear­ing Care, Henry said they also re­ceive ser­vices in­cluded with the pur­chase such as ad­just­ments, a new hear­ing test if needed and main­te­nance ser­vices. War­ranties for loss or dam­age are also avail­able.

The clinic of­fers fi­nanc­ing and ac­cepts most in­sur­ance.

The staff in­cludes Pa­tient Care Co­or­di­na­tor Jamie James and stu­dent in­tern for the sum­mer Erin Cook.

Arkansas Pro­fes­sional Hear­ing Care is lo­cated at 23251 In­ter­state 30 S. in Bryant. It is open 8 a.m. to 5 p.m. Mon­day through Thurs­day. After-hours ap­point­ments are avail­able on re­quest. The clinic can be reached at 501-614-7904.

ELISHA MOR­RI­SON/THE Sa­line Courier

The staff at Arkansas Pro­fes­sional Hear­ing Care is made up of Au­di­ol­o­gist Danielle Henry, seated, sum­mer au­di­ol­ogy in­tern Erin Cook, left, and Pa­tient Care Co­or­di­na­tor Jamie James.

ELISHA MOR­RI­SON/THE Sa­line Courier

Arkansas Pro­fes­sional Hear­ing Care is lo­cated at 23251 In­ter­state 30 S. in Bryant and is open 8 a.m. to 5 p.m. Mon­day through Thurs­day. After hours ap­point­ments are avail­able on re­quest.

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