Fast Company

Life in the 5G Fast Lane

WHY BUSINESSES ARE POISED TO BENEFIT MOST FROM HIGH-SPEED CONNECTIVI­TY

- —As told to Lara Sorokanich

Faster data and reduced latency. These are the things we know to expect when 5G wireless technology starts rolling out over the first half of the next decade. But just how fast? And how transforma­tive will it be? Few people know better than David Ward, CTO of engineerin­g and chief architect at Cisco, where he oversees the company’s many innovation programs, from open-source strategies to academic research projects. Here, Ward reveals the potential capabiliti­es of 5G and the impact it will have on business. (Spoiler alert: a very significan­t one.)

Can you explain, in basic terms, how 5G improves upon 4G?

5G uses millimeter waves, which typically have higher channel bandwidths, and so can carry a lot more data bits. And by using special antenna arrays—with a relatively small profile—we now have the ability to dynamicall­y focus bandwidth, or “beamform,” on specific users, creating “beams” about the thickness of a pencil. This capability alone is a game changer. And it really should be emphasized that, while previous generation­s—that is, 2G through 4G—were about the consumer, 5G is about business to business.

How will enterprise customers benefit from 5G’s ultralow latency?

A lot will depend on network architectu­re and edge computing. Much of this does not exist today, but I can share some scenarios. A hospital will be able to aggregate the sensors and monitors for every patient and connect all of that to form a realtime data center—and, thanks to guaranteed low latency, a patient recovering at home could be connected to this center reliably.

On 4G, usable bandwidth is capped at 10,000 devices per square kilometer. With 5G, the capacity is much higher. What will this expanded connectivi­ty mean for businesses?

This will transform how wireless is done indoors, where most business—from manufactur­ing to retail—takes place. Indoor cell coverage can be very spotty. We’re going to really improve upon that by integratin­g Wi-fi, Wi-fi 6, indoor cell, and adding beamformin­g 5G access points. And by managing the spectrum—and the greatly increased density—with much greater efficiency and cost savings, we get better coverage and capacity indoors. Circling back to B2B, we’re seeing other countries, like Germany, set aside part of the spectrum specifical­ly for industrial use. With its high density and low latency, 5G could have a tremendous impact on IOT.

It sounds like many use cases for 5G have yet to even be imagined.

That is true. Important components like applicatio­n architectu­re and edge-computing technologi­es do not exist ubiquitous­ly today. Take autonomous vehicles. At some point, it seems we’ll probably need a single-millisecon­d- or sub-millisecon­d-latency device or service—but we haven’t seen it yet. Think of 5G as a killer app for uses that don’t yet exist.

In what ways is Cisco poised to help business adopt this new technology?

One big way is through heterogene­ous networking—what we call Hetnet. This allows us to manage and operate across indoor spectra—including Wi-fi, Wi-fi 6, existing cell, as well as 5G—for an invisible and seamless enduser interactio­n. We’re also working on improving roaming technologi­es that will enable users to get on Wi-fi or Ethernet or cellular without having to enter new passwords. As a value propositio­n, we can pass on cost reductions due to our efforts in internet architectu­re and how we deploy different services across different access technologi­es. Our goal at Cisco is: If you want to attach it to the internet, we’re going to make it as easy as possible.

Gradually, awareness about the harm we have inflicted on the planet has been growing. But while a few take action, most people do nothing. Why? Because they feel hopeless and helpless. “What can I do about it?” they say to themselves. So they do nothing and sink into apathy. The most important message I have for these people is to help them understand that every single day, each of us makes some impact on the planet—and we can choose what sort of impact we make. It is the cumulative effect of millions—or billions—of ethical choices regarding what we buy (especially concerning our diet) that will move us toward a better world. Of course, some people—decision makers in government, CEOS of big corporatio­ns, and so on—can make individual choices that will have a huge impact.

I am motivated to carry on [with this work] because I care passionate­ly about the natural world, animals, future generation­s. I know that my talks, meetings, and so on make a difference—otherwise I would stop right now. I hate the traveling [which she does up to 300 days a year]. But after almost every lecture, someone, usually many, will tell me that I have changed their lives, that they promise to do their bit. Video messages and Skype-ins are effective, but everyone says it is different if I am there in person. And I am 85—closer to the end. So while my body agrees, I must make use of that precious time. And, if anything, speed up and not slow down. Also, of course, I’m obstinate and will fight to the end.

“EVERYONE SAYS IT IS DIFFERENT IF I AM THERE IN PERSON.

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