Discovered: The number one way to comfort a friend

If you’re unsure whether a sad pal wants advice or a listening ear, simply say, “I really want to help.” In a study from Binghamton University, subjects shared anxieties with confidants. When listeners showed their heart was in the right place, speakers had a drop in cortisol levels, even when the specific tactic didn’t align with their needs. The reason? Knowing you mean well reminds your friend you have her back—whatever she needs.