david tay­lor

CEO, Proc­ter & Gam­ble

Forbes - - PROMOTION -

“We want to be a force for growth and a force for good. to me that’s some­thing to be ex­cited about ev­ery day when you come to work.”

Skip Spriggs: david, your P&G ca­reer is long and suc­cess­ful.

What per­sonal ex­pe­ri­ences brought you to value di­ver­sity and in­clu­sion?

david tay­lor:

As a teen I was a part of what we called “forced bus­ing” in North Carolina. It was an over­all good ex­pe­ri­ence for me, even though the pa­pers were telling a dif­fer­ent story. I found that when you get down to the per­son-top­er­son level, peo­ple that are open tend to be able to cross the bar­ri­ers im­posed on them by oth­ers.

My first job at P&G was as a shift team man­ager of a di­verse team of new em­ploy­ees at a rel­a­tively new plant. I found that at 3:00 am, no­body cares who you are or where you come from. None of us had all the an­swers, but col­lec­tively we fixed things. When we were will­ing to lis­ten, re­ally lis­ten, to each other, we were able to get bet­ter and bet­ter re­sults. Now we call that team ap­proach “in­te­gra­tive think­ing.” That’s stayed at play through­out my ca­reer.

SS: How do you en­gage your se­nior lead­er­ship team in your vi­sion, and then, at the other end of that bar­bell, your em­ploy­ees?


One ex­am­ple is our quar­terly global we­b­casts, where I talk to all our em­ploy­ees around the world, hun­dreds present in our head of­fice, oth­ers via the web. It’s mostly ques­tions from the au­di­ence or called or texted in. Re­spect­ing our em­ploy­ees’ ex­pe­ri­ences is part of P&G’s cul­ture, and I want to con­tinue to model that.

An­other ex­am­ple is some­thing we call Step-Up Day, ini­ti­ated by our AfricanAmer­i­can Net­work, to talk about ac­cel­er­at­ing their de­vel­op­ment and ad­vance­ment. I credit that net­work and the rest of our or­ga­ni­za­tion on their will­ing­ness to have that open con­ver­sa­tion.

SS: do in­vestors or share­hold­ers ques­tion you about your com­mit­ment to d&i?


Not from in­vestor groups, but we do get a lot of ques­tions in the ESG area—en­vi­ron­men­tal, so­cial and gover­nance—es­pe­cially from en­vi­ron­men­tal groups. They ask what we are do­ing. Peo­ple want to join a brand that shares their val­ues. And as the world’s largest ad­ver­tiser, we have the abil­ity to use our voice to lever­age aware­ness be­yond our walls, on press­ing is­sues like sus­tain­abil­ity and di­ver­sity and in­clu­sion.

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