Face-changing app ZAO revises subscriber terms after users raise fears on privacy
ZAO, a face-changing app powered by artificial intelligence (AI), apologized on Tuesday for a controversial user agreement that led customers to worry about abuse of privacy and exposure to criminal activity.
“We have been reflecting on this and revising the app for the past two days. We failed to address issues that are of core public concern… ZAO will not store personal facial biological recognition information,” ZAO said in a post on its Weibo account. It vowed to provide comprehensive protection of personal information and offer full data security.
The app, developed by Chinese dating app Momo, allows users to upload selfies and swap them with celebrities’ faces on video clips from films and TV dramas.
The app gained popularity over the weekend, but many users had second thoughts about the use of personal portraits, based on the app’s original user agreement.
Some users suggested that criminals and scammers might use the portraits for illegal purposes.
Under the original agreement, if a subscriber granted permission to ZAO, the app could store photos and use them for free globally. The permission could not be withdrawn and had no time limit.
The agreement also gave ZAO relicensing and usage rights for portraits, and these rights weren’t limited to facial photos, pictures, videos or edited versions.
ZAO said on Tuesday that if users deleted their information or canceled their accounts, the app would delete the relevant information based on relevant regulations and rules.
It said in the statement that using the app won’t lead to any payment risks.