Fedex faces back­lash in China

US firm vows to han­dle prob­lem ship­ment of knives

Global Times US Edition - - BIZUPDATE - By Chen Qingqing

Fedex has vowed to han­dle a prob­lem­atic ship­ment cor­rectly, af­ter it al­legedly vi­o­lated Chi­nese postal de­liv­ery rules, but the US de­liv­ery firm has sparked out­rage across the in­ter­net, as many web users urged an ex­plicit ex­pla­na­tion and strict rec­ti­fi­ca­tion.

Fedex al­legedly han­dled a pack­age bound for Hong Kong that con­tained con­trolled knives, the Xin­hua News Agency re­ported on Tues­day. It once again al­legedly vi­o­lated Chi­nese law, at a time when it is still un­der for­mal in­ves­ti­ga­tion for a gun de­liv­ery in China and for “mis­rout­ing” ship­ments in­tended for Huawei.

“The ship­ment in ques­tion was han­dled cor­rectly via stan­dard se­cu­rity pro­to­col. The pack­age was from a reg­u­lar ship­per and was handed over to ap­pro­pri­ate au­thor­i­ties by Fedex, con­sis­tent with our reg­u­lar process and pro­ce­dures,” Fedex said in a state­ment sent to the Global Times on Wed­nes­day.

It also noted that the pack­age never left its ori­gin city, was never de­liv­ered and re­mains with the au­thor­i­ties.

Xin­hua re­ported that the items had been con­fis­cated by the Chi­nese au­thor­i­ties and a probe was un­der­way.

The com­pany’s lat­est al­leged vi­o­la­tion of the law comes at a sen­si­tive time, when Hong Kong has been dis­rupted by rad­i­cal ri­ot­ers for over two months. This has led to a harsh back­lash and crit­i­cism of Fedex.

“Such a state­ment is not per­sua­sive at all, like its for­mer state­ments that lack sin­cer­ity, and it con­tra­dicts the re­port by Xin­hua without pro­vid­ing a more ex­plicit and de­tailed ex­pla­na­tion,” Zhao Xiaomin, an in­dus­try an­a­lyst, told the Global Times on Wed­nes­day.

“The con­sec­u­tive in­ci­dents have ex­posed se­ri­ous loop­holes in Fedex’s man­age­ment, which will se­ri­ously jeop­ar­dize its rep­u­ta­tion and its fu­ture growth in China,” he said, not­ing that the firm put it­self into a very dan­ger­ous sit­u­a­tion.

The US de­liv­ery com­pany was in­volved in the de­liv­ery of a gun in Au­gust, af­ter po­lice in East China’s Fu­jian Prov­ince con­fis­cated a Fedex pack­age sent from the US that con­tained a gun, a vi­o­la­tion of China’s gun-con­trol laws.

The com­pany also “mis­routed” parcels in­tended for Chi­nese telecom­mu­ni­ca­tions com­pany Huawei amid a US gov­ern­ment crack­down on the Chi­nese tech­nol­ogy gi­ant, which led Chi­nese au­thor­i­ties to open an in­ves­ti­ga­tion into the mat­ter.

The desti­na­tion the knives were in­tended for is a sen­si­tive lo­ca­tion at the mo­ment, as weeks of protests have been rat­tling Hong Kong, dis­rupt­ing so­cial or­der and putting or­di­nary peo­ple in dan­ger.

Some Chi­nese in­ter­net users ap­peared skep­ti­cal of the lat­est brief state­ment from Fedex on the con­trolled knives.

China’s en­tity list is un­der re­vi­sion, ac­cord­ing to the Min­istry of Com­merce, and some an­a­lysts be­lieve that Fedex will be added first due to the com­pany’s mul­ti­ple vi­o­la­tions within China’s ter­ri­to­rial ju­ris­dic­tion.

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