Global Traveler

Airport Update

U.S. airports redesign to provide a safe, upgraded and exciting passenger experience.

- BY MARY MELNICK

With the muting of travel due to the worldwide pandemic, plenty of airports around the United States took advantage of the lack of travelers to start some expansive constructi­on updates. Many invested in new terminals while others added new shops, restaurant­s and general upgrades to the infrastruc­ture, décor and more.

In Colorado, Denver Internatio­nal Airport started new constructi­on in March 2020. Currently underway in the center of the terminal, the first phase includes new airline ticket counters in the center of Level 6, making wider balconies, adding new restrooms on both the east and west sides and more. The constructi­on is set to be finished by the last quarter of 2021. Passengers need not worry, though, because constructi­on will not affect the security or checkin processes.

Back in May, San Francisco Internatio­nal Airport completed the latest phase of the $2.4 billion constructi­on of Harvey Milk Terminal 1, featuring seven new departure gates, a new post-security connector to the Internatio­nal Terminal, a new museum gallery, an exhibit honoring the life and legacy of Harvey Milk and more. The final phase of the constructi­on, scheduled to create a new North check-in lobby, is in progress now and is expected to be completed as early as spring 2024.

Due to the global pandemic and passenger requests and feedback for more low-touch amenities and concession­s, Chicago O’hare Internatio­nal Airport is adding 10 new automated, low-touch amenities. These include Micro Marts with Amazon’s “Just Walk Out” technology that will be operated by Hudson News. For increased health and safety, the cashier-less retail will give travelers the option to browse and pay for prepackage­d food and merchandis­e without interactin­g with a cashier. Nine new vending machines will also utilize the latest technology, enabling passengers to shop branded food and beverage, retail products and other services via automated machines with touchscree­n technology.

Meanwhile, Salt Lake City Internatio­nal Airport strives to secure a position as a global aviation hub by building a brand-new airport. The New SLC redevelopm­ent program was envisioned more than 20 years ago to address projected passenger growth. To prepare for the future, Salt Lake City Department of Airports is updating its Master Plan to determine future facility requiremen­ts needed to serve the area and accommodat­e upcoming trends for the next 20 years.

DUE TO THE GLOBAL PANDEMIC AND PASSENGER REQUESTS AND FEEDBACK FOR MORE LOW-TOUCH AMENITIES AND CONCESSION­S, CHICAGO O’HARE INTERNATIO­NAL AIRPORT IS ADDING 10 NEW AUTOMATED, LOW-TOUCH AMENITIES.

 ?? Tech Upgrades:
Chicago O’hare Internatio­nal Airport PHOTO: © CZUBER | DREAMSTIME.COM ??
Tech Upgrades: Chicago O’hare Internatio­nal Airport PHOTO: © CZUBER | DREAMSTIME.COM

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