Hartford Courant (Sunday)

Unpreceden­ted undersuppl­y is not a sustainabl­e formula

- By Alex Veiga

Low mortgage rates and a severe shortage of previously occupied U.S. homes on the market have helped stoke demand for new homes this year, but supply chain problems and rising costs for building materials and labor have been a drag on the industry.

Big homebuilde­rs like Scottsdale, Arizona-based Taylor Morrison Home Corp., have had to calibrate constructi­on schedules to account for the supply crunch, which has caused delays and limited the number of homes for sale.

CEO Sheryl Palmer recently spoke to The Associated Press about the U.S. housing market, the impact of inflation and supply chain problems, and the company’s push to sell homes online. The interview has been edited for length and clarity.

Q: It’s been a strong year for the new-home market. How do you see it heading from here?

A: There are a lot of dynamics at work, but when I just look at the supply-demand needs of providing shelter, the trajectory we’ve seen, with pricing moving the way it has, and the level (of constructi­on) — I think everybody slowed it down to match production, to allow production to get caught up — I think we have a good runway ahead for the industry.

Q: How have the building materials constraint­s and higher prices for key components like lumber affected your business?

A: We found ourselves with $1,600-$1,700 lumber for a good part of this year, really unpreceden­ted levels. We went ahead and continued to build ... customers’ houses. They cost a lot more than we thought they were going to cost when we sold them the house, because it was such an unpreceden­ted movement in lumber.

Q: The supply crunch has also lengthened the time it takes to build homes, correct?

A: It’s extending timelines a little bit. Most builders are deploying the same strategy, and that is aligning sales with production capacity.

Q: When you look at the surge in U.S. home prices this year, do you worry the pool of buyers who can afford a new home is shrinking?

A: There’s such an undersuppl­y. When I look at affordabil­ity — I think the average was a 23% increase in (home) prices year-over-year — that’s unpreceden­ted. Is that a sustainabl­e formula? Absolutely not. Having said that, what’s also really interestin­g and has probably seeded some of that is if I were to look at a $400,000 house today and put a convention­al loan on it — 20% down payment, 80% mortgage — my (monthly) payment would be lower today than it was a year ago, because interest rates have been so attractive.

Q: The pandemic helped popularize virtual home tours. Taylor Morrison is leaning into this trend with the launch of an online homebuying portal.

Will this have enduring appeal outside of a social distancing scenario?

A: The whole intent of the virtual suite is that there isn’t one-size-fitsall and we want to engage with the customer in the way that’s most comfortabl­e for them. And if they want to do it in person, great. If they’re out of state, which is something that happens quite often, and they know the neighborho­od and they’re comfortabl­e doing it virtually, that works, too.

 ?? RICHARD DREW/AP ?? Taylor Morrison Home Corp. CEO Sheryl Palmer, in white at center, joins applause as she rings the New York Stock Exchange opening bell in April 2018.
RICHARD DREW/AP Taylor Morrison Home Corp. CEO Sheryl Palmer, in white at center, joins applause as she rings the New York Stock Exchange opening bell in April 2018.

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