Few Patients Using Telehealth
Hospitals and healthcare delivery systems see telehealth as one way to facilitate treatment, and make it quicker and faster for patients. However, consumers may not be embracing the concept as rapidly as these organizations would like. A recent survey finds that provider organizations are making commitments to provide services via telehealth— they’ve made substantial investments in infrastructure, training and process reengineering. But the survey, found that eight out of every 10 consumers are generally unaware of how to access medical care via telehealth, or that their insurer will cover the cost.