Kon­ica Mi­nolta

Health Data Management - - GROUP PRACTICES -

Kon­ica Mi­nolta is an in­no­va­tive global or­ga­ni­za­tion fo­cused on de­liv­er­ing value to our cus­tomers through a com­pre­hen­sive suite of so­lu­tions, in­clud­ing in­dus­try-lead­ing printer tech­nol­ogy, soft­ware so­lu­tions and health­care IT and con­sult­ing ser­vices, yield­ing im­proved work­flow ef­fi­ciency, pa­tient and provider en­gage­ment, cost re­duc­tion and en­hanced se­cu­rity and com­pli­ance. Our so­lu­tions range from en­ter­prise con­tent and di­ag­nos­tic im­age man­age­ment to tele­health and health­care an­a­lyt­ics. Joe Cisna, MBA, MHA, CHP, Health­care So­lu­tions Man­ager, Kon­ica Mi­nolta

Value-based care is on its way to­ward be­com­ing the dom­i­nant care de­liv­ery model in health­care. What tech­nolo­gies do health­care or­ga­ni­za­tions need to im­ple­ment to suc­ceed un­der this emerg­ing model?

The tech­nolo­gies needed to re­al­ize the shift to value-based care in­clude in­ter­op­er­abil­ity and pop­u­la­tion health man­age­ment. In­ter­op­er­abil­ity, such as Di­rect Mes­sag­ing, Health In­for­ma­tion Ex­changes, HL7 and APIs, al­lows timely pa­tient data liq­uid­ity be­tween dis­parate sys­tems, giv­ing providers com­plete pa­tient records at point of care for more in­formed de­ci­sions. A com­plete pa­tient story in­cludes clin­i­cal, fi­nan­cial and so­cial de­ter­mi­nant data (both struc­tured and un­struc­tured). With com­plete pa­tient data, Pop­u­la­tion Health Man­age­ment so­lu­tions will lever­age pre­dic­tive an­a­lyt­ics, NLP and ML to in­crease risk strat­i­fi­ca­tion ac­cu­racy, im­prove qual­ity, mea­sure out­come, and de­liver com­pre­hen­sive yet per­son­al­ized care man­age­ment.

Im­proved pa­tient en­gage­ment is im­per­a­tive for health­care or­ga­ni­za­tions. How do you en­vi­sion health­care or­ga­ni­za­tions us­ing smart de­vices and other con­sumer­fac­ing tools to more fully en­gage pa­tients in their care?

As providers ex­plore the quiet rev­o­lu­tion of dig­i­tal health­care, they are re­al­iz­ing that smart de­vices are vi­tal for a con­nected, dig­i­tal health­care or­ga­ni­za­tion to pro­vide the best pa­tient care avail­able. Smart de­vices and con­sumer fac­ing tools em­power pa­tients to take greater own­er­ship of their health­care . For ex­am­ple, im­plantable meta­bolic de­vices mea­sur­ing glu­cose lev­els for di­a­betic pa­tients and mo­bile apps for more ef­fec­tive pa­tient por­tal ac­cess and en­gage­ment could play a big role and change the way providers in­ter­act with pa­tients. The best pa­tient en­gage­ment tools con­nect peo­ple in non­in­tru­sive ways and can eas­ily adapt to nat­u­ral thought pro­cesses and be­hav­ior.

Staffing has emerged as a ma­jor chal­lenge for health­care. What staffing strate­gies can health­care or­ga­ni­za­tions adopt that will en­able them to fully lever­age tech­nol­ogy in­no­va­tions?

With the rapid pace of in­no­va­tion, cy­ber­se­cu­rity risks, and com­plex reg­u­la­tory en­vi­ron­ments, health­care or­ga­ni­za­tions must im­ple­ment strate­gies to max­i­mize process ef­fi­ciency. Work­flow au­to­ma­tion, uti­liz­ing con­tent man­age­ment sys­tems and more es­o­teric tech­nolo­gies like mo­bile video ro­bots can dra­mat­i­cally im­prove ef­fi­ciency and al­low staff to fo­cus on pa­tients. Chal­leng­ing ar­eas like cy­ber­se­cu­rity can be im­proved by part­ner­ing with a man­aged se­cu­rity ser­vices provider. Health­care or­ga­ni­za­tions need a tech­nol­ogy part­ner who knows the or­ga­ni­za­tion’s cul­ture and busi­ness needs and of­fer needed so­lu­tions and ser­vices. This elim­i­nates the need for hir­ing re­sources to main­tain a 24X7 ser­vice, but com­pli­ments the in­ter­nal re­sources with ex­ter­nal teams who of­fer ex­per­tise and knowl­edge, and as­sist with the im­ple­men­ta­tion.

Ar­ti­fi­cial in­tel­li­gence is hav­ing a sig­nif­i­cant im­pact on how busi­nesses and con­sumers use tech­nol­ogy. How can health­care or­ga­ni­za­tions best lever­age AI tech­nolo­gies?

As health­care or­ga­ni­za­tions gather large quan­ti­ties of data through in­ter­op­er­a­ble ex­change from mul­ti­ple and of­ten dis­parate datasets, the ef­fi­cient pro­cess­ing, anal­y­sis and uti­liza­tion of that data for pa­tient care be­comes crit­i­cal. AI tech­nol­ogy has the po­ten­tial to lever­age ma­chine learn­ing ca­pa­bil­i­ties en­abling ac­cu­rate and real-time de­ci­sion mak­ing, im­prov­ing over­all op­er­at­ing ef­fi­ciency and re­duc­ing un­nec­es­sary costs. With AI, health sys­tems can re­duce the costs of treat­ments and op­ti­mize their or­ga­ni­za­tion’s pro­cesses. Through in­no­va­tive ap­proaches like smart as­sis­tants, com­put­er­con­trolled or robotic ther­a­peu­tic sys­tems which in­te­grate into stream­lined clin­i­cal work­flow, AI can im­prove health­care de­liv­ery and pa­tient ex­pe­ri­ence, care plan ad­her­ence, out­comes and re­duce costs.

Data se­cu­rity re­mains an on­go­ing chal­lenge for health­care or­ga­ni­za­tions. What tech­nolo­gies can health­care or­ga­ni­za­tions use to bet­ter pro­tect data?

Safe­guard­ing pa­tient data is the top pri­or­ity for any health­care or­ga­ni­za­tion. Also, health­care or­ga­ni­za­tions must be com­pli­ant with ex­ten­sive reg­u­la­tions (HIPAA, HITECH, etc.). Se­cur­ing PHI and guard­ing against ran­somware are just two cy­ber­se­cu­rity con­cerns to ad­dress. The grow­ing use of con­nected de­vices to treat pa­tients also sig­nif­i­cantly in­creases the risk. The key is to make sure tech­nol­ogy is be­ing used to con­stantly mon­i­tor the net­works against vul­ner­a­bil­i­ties at var­i­ous lev­els (ex­ter­nal, in­ter­nal and wire­less). Proac­tively mon­i­tor­ing the net­works and, if a breach oc­curs, hav­ing a ca­pa­bil­ity to iso­late the sys­tems and ad­dress the breach is vi­tal.

Newspapers in English

Newspapers from USA

© PressReader. All rights reserved.