Health Data Management - - GROUP PRACTICES -

Casenet is a lead­ing provider of pop­u­la­tion health so­lu­tions. Casenet pro­vides health­care or­ga­ni­za­tions around the world a sin­gle, com­pre­hen­sive ex­pe­ri­ence with their mem­bers so they can ef­fec­tively co­or­di­nate the de­liv­ery of care to in­di­vid­u­als and pop­u­la­tions at ap­pro­pri­ate costs. Casenet aligns data and re­sources, so care can be man­aged with con­fi­dence. As a re­sult, care teams can im­prove the de­liv­ery and qual­ity of health­care for ev­ery­one. Pe­ter Masan­otti, Chief Ex­ec­u­tive Of­fi­cer, Casenet

Value-based care is on its way to­ward be­com­ing the dom­i­nant care de­liv­ery model in health­care. What tech­nolo­gies do health­care or­ga­ni­za­tions need to im­ple­ment to suc­ceed un­der this emerg­ing model?

Pop­u­la­tion health man­age­ment (PHM) will even­tu­ally morph into a Health En­gage­ment model and away from the “man­age­ment” theme the in­dus­try has tra­di­tion­ally em­braced. When pa­tients are en­gaged in their own care, higher qual­ity care and more mean­ing­ful in­ter­ac­tions re­sult. The stronger the pa­tient en­gage­ment, the more likely a pos­i­tive out­come which will drive suc­cess in a value-based care model. Tech­nolo­gies that stream­line the man­age­ment of pa­tients with the most com­plex con­di­tions while also main­tain­ing the well­ness of healthy as well as at-risk pop­u­la­tions should be im­ple­mented to de­liver on value-based care. For value-based care to progress, we must ex­pand our dis­cus­sion to lever­age the tech­no­log­i­cal ad­vances in an­a­lyt­ics, ac­cess to ex­pand­ing data sources, and the evo­lu­tion of care man­age­ment sys­tems en­abling com­plex multi-role pro­cesses and en­gage­ment meth­ods.

Im­proved pa­tient en­gage­ment is an im­per­a­tive for health­care or­ga­ni­za­tions. How do you en­vi­sion health­care or­ga­ni­za­tions us­ing smart de­vices and other con­sumer-fac­ing tools to more fully en­gage pa­tients in their care?

Im­prov­ing pa­tient en­gage­ment re­quires the im­ple­men­ta­tion of con­sumer­fac­ing tools that fit into con­sumer life­styles and buy­ing habits. These tools and smart-de­vices must be easy to use and ac­quire, serve mul­ti­ple pur­poses much like the cell phones and down­load­able apps of to­day, and be sim­ple to main­tain. In­no­va­tive health and well­ness so­lu­tions such as con­sumer wear­ables with ac­tive mon­i­tor­ing, in­home mon­i­tor­ing and en­vi­ron­men­tal as­sess­ment de­vices, user-friendly por­tals and vir­tual per­sonal com­pan­ions are nec­es­sary to get con­sumers more in­volved in their health­care.

Ar­ti­fi­cial in­tel­li­gence is hav­ing a sig­nif­i­cant im­pact on how busi­nesses and con­sumers use tech­nol­ogy. How can health­care or­ga­ni­za­tions best lever­age AI tech­nolo­gies?

With the mas­sive amount of data be­ing gath­ered, col­lected in sys­tems and ac­cessed by clin­i­cians, ar­ti­fi­cial in­tel­li­gence (AI) is im­per­a­tive to more quickly and pre­cisely mine data to spot trends, iden­tify risks and take ac­tions. AI is al­ready be­ing used to im­prove x-ray scan­ning, more ac­cu­rately iden­tify can­cers and fur­ther an­a­lyze lab re­sults. AI can also be used in real-time to as­sist in the de­liv­ery of care from the op­er­at­ing room to the am­bu­lance. AI clin­i­cal sup­port can also be used for ru­ral telemedicine and care co­or­di­na­tion. The pos­si­bil­i­ties are end­less if health­care can be ex­tended be­yond cities and de­liv­ered to ru­ral ar­eas and coun­tries where care ac­cess is of­ten lim­ited. In Copen­hagen, dis­patch­ers are al­ready test­ing the use of AI to iden­tify car­diac ar­rest symp­toms purely from what is said to the dis­patcher on the phone. This abil­ity is ex­tended even fur­ther if the AI anal­y­sis can then be used to dis­patch a drone with au­to­matic de­fib­ril­la­tors to the lo­ca­tion of the pa­tient, alert the ap­pro­pri­ate care teams, and au­to­mate the care co­or­di­na­tion and fol­low up tasks re­quired to man­age this pa­tient’s even­tual tran­si­tion home. As the ca­pa­bil­i­ties of AI in­crease, it will be adopted more read­ily by clin­i­cians and care co­or­di­na­tion teams. This will en­able ear­lier iden­ti­fi­ca­tion of ill­nesses and more rapid in­ter­ven­tion re­sult­ing in the pos­i­tive out­comes the in­dus­try ex­pects from pop­u­la­tion health man­age­ment and value-based care.

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