Casenet is a leading provider of population health solutions. Casenet provides healthcare organizations around the world a single, comprehensive experience with their members so they can effectively coordinate the delivery of care to individuals and populations at appropriate costs. Casenet aligns data and resources, so care can be managed with confidence. As a result, care teams can improve the delivery and quality of healthcare for everyone. Peter Masanotti, Chief Executive Officer, Casenet
Value-based care is on its way toward becoming the dominant care delivery model in healthcare. What technologies do healthcare organizations need to implement to succeed under this emerging model?
Population health management (PHM) will eventually morph into a Health Engagement model and away from the “management” theme the industry has traditionally embraced. When patients are engaged in their own care, higher quality care and more meaningful interactions result. The stronger the patient engagement, the more likely a positive outcome which will drive success in a value-based care model. Technologies that streamline the management of patients with the most complex conditions while also maintaining the wellness of healthy as well as at-risk populations should be implemented to deliver on value-based care. For value-based care to progress, we must expand our discussion to leverage the technological advances in analytics, access to expanding data sources, and the evolution of care management systems enabling complex multi-role processes and engagement methods.
Improved patient engagement is an imperative for healthcare organizations. How do you envision healthcare organizations using smart devices and other consumer-facing tools to more fully engage patients in their care?
Improving patient engagement requires the implementation of consumerfacing tools that fit into consumer lifestyles and buying habits. These tools and smart-devices must be easy to use and acquire, serve multiple purposes much like the cell phones and downloadable apps of today, and be simple to maintain. Innovative health and wellness solutions such as consumer wearables with active monitoring, inhome monitoring and environmental assessment devices, user-friendly portals and virtual personal companions are necessary to get consumers more involved in their healthcare.
Artificial intelligence is having a significant impact on how businesses and consumers use technology. How can healthcare organizations best leverage AI technologies?
With the massive amount of data being gathered, collected in systems and accessed by clinicians, artificial intelligence (AI) is imperative to more quickly and precisely mine data to spot trends, identify risks and take actions. AI is already being used to improve x-ray scanning, more accurately identify cancers and further analyze lab results. AI can also be used in real-time to assist in the delivery of care from the operating room to the ambulance. AI clinical support can also be used for rural telemedicine and care coordination. The possibilities are endless if healthcare can be extended beyond cities and delivered to rural areas and countries where care access is often limited. In Copenhagen, dispatchers are already testing the use of AI to identify cardiac arrest symptoms purely from what is said to the dispatcher on the phone. This ability is extended even further if the AI analysis can then be used to dispatch a drone with automatic defibrillators to the location of the patient, alert the appropriate care teams, and automate the care coordination and follow up tasks required to manage this patient’s eventual transition home. As the capabilities of AI increase, it will be adopted more readily by clinicians and care coordination teams. This will enable earlier identification of illnesses and more rapid intervention resulting in the positive outcomes the industry expects from population health management and value-based care.