Houston Chronicle Sunday

Vary email greetings to correspond with the situation

- Visit Miss Manners at missmanner­s.com, where you can send her your questions. Andrews McMeel Syndicatio­n

Dear Miss Manners:

What do you recommend to start emails for business and for personal messages? And how to sign off ?

I often see “Hi” as the start and “Thank you” as the ending, and sometimes that just doesn’t feel right.

Gentle Reader:

Emails cover a wide range of formality. Therefore, the recipients and subject matter must always be considered when using salutation­s.

“Hi,” although becoming commonplac­e, still strikes Miss Manners as being cheeky, or at least too breezy for business correspond­ence. And “thank you” is premature when accompanyi­ng a request.

Treat formal emails as you would letters — using “Dear” and “Yours truly” for business, and more affectiona­te terms for your personal affairs. Miss Manners will leave those to your own discretion, depending on the degree of intimacy — and the relative privacy of your internet connection.

Dear Miss Manners:

When eating a pastry (doughnut, muffin, cupcake) in public, should you eat it with a knife and fork?

Gentle Reader:

These are classified as finger food, so you will be considered amusing to do so. However, Miss Manners notes that you will also avoid getting cream on your nose.

Dear Miss Manners:

Two of my former nextdoor neighbors have passed away. It was very tragic, and I expressed my condolence­s online soon after I heard the news. But I also wanted to send a card, and now it’s been a couple of months.

I am visiting in their family’s town, right next door to them. Would it be inappropri­ate to send the card at this time? I really regret not having sent it sooner, and I really would like to express how I feel. I think it may also be an opportunit­y to pay a welcome visit.

Gentle Reader:

It is never too late to express sympathy for a death. Its subject is unfortunat­ely not going anywhere.

However, since some time has now passed, a full letter, something more substantia­l than just a card, would be kind. Especially if your intention is also to visit the mourners past the reasonable time for a condolence call.

Do so, saying that you would like to pay a call on them when it is convenient. Miss Manners cautions you, however, against using the letter as an announceme­nt that that visit is a foregone conclusion.

Dear Miss Manners:

My wife and I dine out often, and never cease to be amazed when restaurant servers feel compelled to comment on how much of our meal we’ve eaten.

We’ve heard comments like “You really killed that,” “You must have hated that,” and “Wow, you must have really been hungry.”

I would think that restaurant management would stress the need for appropriat­e communicat­ions with customers. What is the proper response to such boorish and unprofessi­onal comments?

Gentle Reader:

“How kind of you, with the work you have to do, to take the time to watch how I eat.”

Dear Miss Manners:

Is it appropriat­e for a bride to dictate her bridesmaid­s’ shoe color (e.g. requiring all bridesmaid­s wear silver shoes)? I’ve read wedding-etiquette articles that suggest bridesmaid­s are responsibl­e for buying their own attire of the bride’s choosing, but I’m not sure whether or not this includes footwear.

Gentle Reader:

It should not, but seeing as brides also like to dictate hairstyles, makeup and the visibility of any tattoos or piercings, Miss Manners is sure that they feel entitled to mandate this expensive detail as well. She suggests that you rally your fellow bridesmaid­s to offer the bride a choice from the range of shoe colors that are already in your closets.

 ??  ?? JUDITH MARTIN
JUDITH MARTIN

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