Strong connections between employees a big bonus
At Newmark Homes Houston, success is defined by customer satisfaction. Nearly one out of every five sales comes to Newmark Homes Houston through word of mouth. “The highest measure of our success is when a Newmark homeowner refers us to those they care about,” Newmark Chief Executive Officer Mike Moody wrote in a survey conducted for the Chronicle by Energage. Newmark Homes Houston ranks No. 2 among small businesses in this year’s Top Workplaces list. This is the company’s seventh consecutive year on the list. Newmark Homes Houston traces its roots to the financial crisis in 2008. As the housing market collapsed, the national homebuilder Tousa, parent of Newmark Homes, filed for bankruptcy. In 2009, Newmark Homes Houston announced it was purchasing most of Tousa’s Houston assets. Since then, the company has grown. While the private company does not disclose its revenue, its payroll has expanded from 59 to 70 employees. Many cite their relationships with co-workers as the best part about their job. “We celebrate each other on a regular basis,” Moody wrote in an email sent via his human resources officer. “We sponsor various social events away from the office/field throughout the year. This type of open communication and fellowship allows us to stay connected not only as managers and employees, but also as people.” Newmark Homes Houston operates throughout 11 Houston-area locations and offers its employees benefits including short- and long-term disability coverage. By taking care of employees, Moody says the company can take better care of customers. “We are dedicated in our commitment to customer satisfaction,” Moody said.