What are residents’ rent obligations during the COVID-19 pandemic?

During these challenging times, many apartment residents have questions about their rent obligations. Below are answers to frequently asked questions.

Do I still need to pay my rent on time?

Yes, a resident’s rent obligation remains as described in their lease. Under most leases, the pandemic does not relieve a resident from this obligation. Your rent supports the on-site teams as well as outside vendors that help support and make your unit livable, including maintenance personnel, housekeepers, plumbers and exterminators.

What if I can’t pay my rent on time in the coming weeks and months?

If you can’t pay your rent because of job loss or income interruption resulting from the economic impact of COVID-19, it is imperative that you immediately communicate with your landlord, ideally prior to the time rent is due. Many landlords are working with their residents to accommodate residents’ needs at this difficult time, such as waiving fees, applying security deposits to the rent or temporarily abating rent.

It is each landlord’s decision whether, and to what extent, the landlord will work with residents. However, if something can be worked out, both parties will benefit. Be prepared to verify your job loss or income interruption and have your arrangement in writing and signed by you and the landlord.

I can’t work something out with my landlord, are there assistance programs available?

If a resident needs help, there are various organizations that may be able to assist with some housing needs and household expenses. The Houston Apartment Association has recently contributed $100,000 to local ministries that provide rental assistance. For information regarding renter’s assistance, please refer to www.haaonline.org/financialhelp/.

What if I live at a public housing authority property, affordable housing property or use Housing Choice Vouchers (Section 8)?

Both public housing and Housing Choice Voucher (Section 8) residents who experience a loss or reduction of wages should contact their housing authority to see what can be done to provide assistance.

If I received a notice to vacate, what should I do?

If you fail to pay, the landlord has certain remedies which may include giving you a notice to vacate. If you have received a notice to vacate, communicate with your landlord about when you will be able to pay rent. See if something can be worked out.

Can a landlord file an eviction against me?

Both the federal, state and county authorities have weighed in on the eviction process, issuing eviction moratoria with varying criteria and deadlines. Please check for the most recent status of federal, state and county eviction moratoria in your

area. Please note, the state restrictions do not eliminate a landlord’s ability to enforce rent obligations by giving a notice to vacate or

filing the eviction.