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What’s causing a busy CPU?

- helpline@chron.com

Q: I have a Windows 10 computer. When I check my Task Manager, a process named WMI Provider Host takes a lot of the CPU. After a reboot, it usually takes a few days for the CPU percentage to ramp up, but eventually WMI Provider Host will constantly take 25 to 30 percent of the CPU, which shurts performanc­e. Do you have any suggestion­s other than rebooting every few days?

A: WMI Provider is integral to the Windows operating system and is how other software applicatio­ns communicat­e with your computer to query the current state and available resources.

Typically, this process does not consume a lot of system resources, so what you are seeing may indicate an underlying problem. Most likely a faulty piece of software installed on your PC.

Finding the cause requires accessing some functional­ity in the Windows operating system that the average computer user rarely, if ever, uses: the Event Viewer.

To access the Event Viewer, click on the Search icon in the Taskbar and type Event Viewer and then click on the app when it appears.

When it opens, look in the left column and expand the section under Applicatio­ns and Service Logs and then Microsoft and then Windows and you will see WMI-Activity. Now select Operationa­l and you will see a log of all the events surroundin­g WMI Provider.

You can sort on just the errors, and if you look at each error, you will see something called ClientProc­essID = followed by a number. This is known as the PID. The PID can then be checked in the Task Manager under the Details tab to see what applicatio­n is associated with it and from there you might be able to determine which applicatio­n is causing the problem.

This is why many IT people will simply ask you if you turned the computer off and on again, as the reboot generally resets things until the next time the errors pile up and the computer starts to act up.

It is also why uninstalli­ng your apps and even reloading the computer software can make an old PC feel new again.

 ??  ?? JAY LEE
JAY LEE

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