Houston Chronicle Sunday

Staffing agencies: What’s the deal with them now?

- Kimberly Thompson, M.Ed. is a national board-certified counselor and career coach. Send questions to kim@careerresc­ue.com or visit her blog at https://blog.chron.com/careerresc­ue/.

Q: A friend told me about her job search, and I was surprised by all the things the staffing agency she spoke to was requiring. I have never used a staffing agency to get a job, and it would be helpful if you could shed some light on how they work. Why do they require you to provide your Social Security number? Do they take part of your income?

A: Working with a staffing agency can be part of your job search plan, but you need to understand their process and determine if the agency is the best choice for you. A staffing agency fills both full-time and temporary positions with employers looking for candidates with certain skill sets. You may find jobs through contacting a staffing agency or they may reach out to you for possible job opportunit­ies.

Working with staffing agencies is much like building a good working relationsh­ip. If you focus on one rather than multiple agencies, you tend to develop more of a personal bond that helps the agency promote you when opportunit­ies surface.

Staffing agencies work hard to find the right candidates for their clients and will spend time taking you through a hiring process. Staffing firms appreciate job candidates who are transparen­t with their career goals and like to work with those who present a profession­al image.

Once an employer works with a staffing agency, they will conduct a screening interview to determine if your background and experience match the job requiremen­ts.

Always keep in mind you can refuse to work with an agency if you doubt their applicatio­n process or informatio­n they are seeking. In today’s job market, unfortunat­ely, scams take place every day, and you need to feel secure in disclosing personal informatio­n such as your driver’s license or Social Security number. Ask good questions, and legit agencies will explain the process up front and provide informatio­n.

Part of the hiring process will include a background check and completing an applicatio­n form that often includes asking for a driver’s license and your Social Security number since you will be on their payroll.

The best strategy is to treat the staffing agency interview

Once an employer works with a staffing agency, they will conduct a screening interview to determine if your background and experience match the job requiremen­ts.

as if you were interviewi­ng with the employer.

Make sure your resume is updated with strong accomplish­ments and keywords. Be prepared to answer interview questions in a thoughtful way that emphasizes your value and skills.

Working with a staffing agency has its benefits. For example, some offer health insurance or a 401(k) plan. There is no cost to you in working with a staffing agency. Once assigned, you will be on their payroll unless an employer wants to hire you full time.

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Kimberly Thompson

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