Houston Chronicle Sunday

At Work: What are pros, cons of managing employees from home?

- By Lindsey Novak Email career and life coach Lindsey@LindseyNov­ak.com with your workplace problems and issues. For more informatio­n, visit www.lindseynov­ak.com.

Before the coronaviru­s hit America, some employees envied those who were allowed to work remotely one day a week. It seemed that a five-day workweek was one day too many, and people longed for an additional day at home. All those employees were granted their wish, as the quarantine closed businesses large and small across America and workers fortunate enough to still have jobs were required to work at home. The quarantine wasn’t what they had in mind, and the adjustment has been easier for some more than others.

Chicago-based profession­al artist Pamela Matiosian said, “The quarantine is making me search deeper for my authentici­ty as an artist. Having my studio at home and being sequestere­d doesn’t affect me, but it intensifie­s my desire to create.” Other creative profession­als may also agree.

According to Robert (not his real name), a software engineer manager at a well-known university, “Managing my staff from home is easy because my employees are senior- to mid-level software engineers, and they know exactly what to do. The department functions efficientl­y using 10 different software programs for note-taking, overall project and task assignment­s, delivery dates and more. The manager then provides update reports to senior management and handles employee performanc­e reviews.

His employees were required to attend daily checkpoint meetings in the office conference rooms. With everyone working at home now, they must still attend three meetings daily using a meetings software program. The first daily meeting is short but effective, running from 9 to 9:15 a.m. Employees report on their current projects, the tasks completed and the work for that day. If anyone runs into any type of problem, he or she reports the issue, and the meeting moves on. Robert then handles each issue on private conference calls with the employee, so as not to waste other employees’ time. If a more senior engineer or another type of IT profession­al needs to be called in for help, Robert handles the request.

The team works on two-week delivery expectatio­ns, and his team has an 80% to 100% completion rate for projects. Since the engineers are highly experience­d, if something doesn’t get done, Robert said it’s because the approach isn’t working, so the team knows how to address it.

When Robert hires a new employee, he asks the job candidate what type of work environmen­t he or she prefers. Some employees only want to work remotely, while others want the interperso­nal interactio­ns of being in the office. Even if the work is of a serious nature and requires concentrat­ion, many enjoy the social aspect of a community within an office. Robert adds that working at home is more time-consuming than working in an office, but more is accomplish­ed when working remotely. It also allows greater flexibilit­y.

One employee had a difficult pregnancy, and doctor’s orders required her to work at home through the entire pregnancy. Other employees with infants at home enjoy the ability to relieve their spouses periodical­ly throughout the day, especially since day care in the area had to be canceled.

One of the software programs tracks when employees log in and out of a task or project, which eliminates inaccurate time tracking. It also gives employees the freedom to work when it’s most advantageo­us for each. For example, a person can call and say, “I’m having a bad day and need to rest for a couple of hours.” It eliminates fussing over when the work is done, knowing the due date will be met regardless of whether the employee works during the day or throughout the night.

Robert has some colleagues who micromanag­e, which is commonly known as a negative management style, and adds that managing employees from home might be tougher for such types. One aspect he misses of managing in an office environmen­t is using his ability to read a person’s body language for improved communicat­ion. Reading body language is difficult in videoconfe­rencing. When working at home, one also must endure more distractio­ns when a baby is present. The university’s work-at-home order runs until May 30, and, of course, the school and the state can change or extend the date accordingl­y.

Q: I am a financial analyst for a large firm. I am not qualified to plan lessons and teach my first grader, but here I am, with no choice. I am working at home now during the school closure due to the coronaviru­s. I don’t want to be a lazy parent by sitting my daughter in front of a TV or computer and having her play games. Education is important in our family, and she is an intellectu­ally curious child, but there is only so much math I can teach her. Any suggestion­s?

A: Thank you for being a responsibl­e parent and wanting your child to become an active learner. Engaging children early to develop learning routines prepares them for living a successful life. Your daughter is lucky to have a parent capable of teaching her the basics of math, as mathematic­al ability is an important skill used throughout life, regardless of one’s career. The next area of critical importance is reading.

According to Time4Learn­ing, “First grade children should be involved in reading worksheets, reading activities, reading games, reinforcem­ent exercises, and assessment­s.” These activities develop a child’s vocabulary, along with reading comprehens­ion and writing. These skills tie into listening and speaking skills as well. Though you’re not a teacher, you’re an educated parent who can serve as a positive role model in your child’s learning. Review online children’s books, reading programs and reading workbooks, and choose books in your child’s age group. Reading is an individual skill that involves an innate brainpower, so some books may be too simple, while others may be too difficult for your daughter.

Be patient and understand­ing with her speed of learning. You may discover she’s an exceptiona­l learner or a slower learner due to potential learning disabiliti­es such as dyslexia, attention deficit disorder or even poor eyesight. Healthline explains dyslexia as a lifelong problem.

“Adults with dyslexia may have gone undiagnose­d at school and may mask the problem well at work, but they may still struggle with reading forms, manuals, and tests required for promotions and certificat­ions. They might also have difficulty with planning or short-term memory.”

Many of these adults who struggled in school were not well accepted by their peers, as they slowly progressed and underperfo­rmed throughout formal educationa­l systems. This then may have led to an overall lack of confidence, which could lead to a child being bullied for being slow. The child may then misbehave and bully peers in return as a defense mechanism, thinking it’s better to look as though he or she doesn’t care than to be thought of as stupid or slow.

If you don’t feel comfortabl­e teaching reading and writing, read sample pages of the many children’s books out there, purchasing only the ones you think may interest your child. Just because a book is published doesn’t mean it is a good book — whether it’s published by a profession­al publishing company or self-published.

Look for reading workbooks filled with stories, comprehens­ion exercises and writing assignment­s. Depending on your location, many libraries offer online services where you may find reading programs for various ages. Don’t force reading. If your child pushes away from the activity, it may be due to a problem with her inability to grasp the skill.

Children can range from sensitive to uncaring, but as a loving parent, you can fill a gap that formal teachers may not. This time spent together for home schooling may be the most positive contributi­on you can make in your child’s developmen­t.

Schools can’t do it all, and a positive experience learning with a loving parent can set the stage for further developmen­t.

 ?? Shuttersto­ck ?? Some workers have been given the opportunit­y to work from home during the current health crisis.
Shuttersto­ck Some workers have been given the opportunit­y to work from home during the current health crisis.

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