Houston Chronicle Sunday

Courses at a community college can open doors to new job opportunit­ies

- By Lindsey Novak Email career and life coach at Lindsey@LindseyNov­ak.com with your workplace problems and issues. For more informatio­n, visit www.lindseynov­ak.com .

Q: Since the pandemic began, many people have transition­ed to working from home. I would love to be able to do this. I’m in my mid-40s with some college, no degree and no real marketable skills or talents, and the only workfrom-home jobs I’ve found involve call centers.

I worked at one once but had to quit after a few years because it was ruining my health and my marriage. The company did not allow time off for doctor appointmen­ts and illness, a leave of absence or a reduced work schedule when needed.

I enjoyed working at home; I just hated the work I did. We handled backto-back calls, so if we worked four hours, we would get a 10-minute break and earn 1½ minutes of personal time per hour. We were expected to use our break to use the restroom. Using personal time was discourage­d. If we worked more than eight hours, we would get a 30-minute unpaid lunch and two 10-minute breaks. If a shift was midday, it was almost impossible to eat lunch in 10 minutes. Nobody could take time off during a holiday. I missed my family’s Thanksgivi­ng because I couldn’t find anyone to cover my shift, and I was afraid of negative action if I just took off.

How can people with no college or special skills fit into the work-fromhome puzzle without being relegated to call center jobs? Going back to school of any kind isn’t really an option currently in my life.

A: Having a college degree does not necessaril­y prepare a student with marketable job skills. Many wealthy (some extraordin­arily wealthy) people without college degrees have created businesses where they have thrived and commanded respect in the business world: Richard Branson, James Cameron, Simon Cowell, Larry Ellison, Bill Gates, Steve Jobs, Ralph Lauren, Wolfgang Puck, Rachael Ray, Tony Robbins, Ted Turner, Mark Zuckerberg and more. So, don’t let dropping out of college or your age limit you. You simply haven’t found what drives you or discovered a talent you value enough to share. And while everyone is not destined to become a millionair­e or billionair­e, not having a college degree should not confine you to working at a call center.

Deaths due to the coronaviru­s have reached 500,000 in the U.S., but the number of cases is slowly going down. As the population realizes that following the Centers for Disease Control and Prevention guidelines of wearing a mask and maintainin­g a safe distance from others helps, the

You can choose among courses in basic web developmen­t at a community college or courses offered by individual internet sales companies focused on short-term programs for using their systems. Practical courses will give you skills to increase your marketabil­ity while providing attainable goals to ensure a better work future for you.

situation will improve, and people will feel more comfortabl­e returning to work in safe environmen­ts. Until then, updating your technologi­cal skills would be a great investment of time for you.

You can choose among courses in basic web developmen­t at a community college or courses offered by individual internet sales companies focused on short-term programs for using their systems. Practical courses will give you skills to increase your marketabil­ity while providing attainable goals to ensure a better work future for you.

If taking practical courses seems overwhelmi­ng at this point in your life, you may want to meet with a counselor to discuss your confidence level. Sometimes negative experience­s in school, at work or in life create a fear to move forward. With at least 20 more years of work ahead, clearing hesitation about learning new informatio­n can open doors of opportunit­y for you. Even if you don’t need to earn money, working can help keep your mind active and interestin­g.

 ?? Shuttersto­ck ?? Updating your technologi­cal skills would be a great investment of time.
Shuttersto­ck Updating your technologi­cal skills would be a great investment of time.

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