Houston Chronicle Sunday

Skilled workers can take advantage of applicatio­n strategy

- Kimberly Thompson M.Ed. is a national board-certified counselor and coach. Send questions to kim@careerresc­ue.com or visit her blog at http://blog.chron.com/careerresc­ue/.

Skilled laborers bring their unique abilities to the marketplac­e and help shape a diverse workforce. If you are a skilled laborer ready to job search, finding the right opportunit­y is important because landing in the wrong position often creates more turnover and gaps in your resume, and can extend your search.

It helps to view a job search as a series of steps, each one with a purpose that keeps your efforts organized and more productive. One of the most important steps in a job search for skilled laborers is understand­ing the significan­ce of filling out a job applicatio­n.

Every job candidate, regardless of their title or role, will likely complete a job applicatio­n for the position they are applying for yet skilled laborers expect to fill out applicatio­ns as a part of their job search.

It’s a misnomer for skilled workers to fill out applicatio­ns without a plan in mind. Those that approach every applicatio­n the same way will often leave out important informatio­n or miss an opportunit­y to market their skills to the employer.

Filling out an applicatio­n helps an employer gather informatio­n about your work history, match your skills, requiremen­ts and references much faster to the job posting. Completing an applicatio­n form is like writing your resume, you need to think about what you want to say and how to say it.

Applicatio­n forms will often vary from each employer but some of the informatio­n asked for will not be on your resume. A good way to prepare for completing an applicatio­n is creating a reference list, that includes names of your former supervisor­s, colleagues and those that can speak for your experience.

Make sure the references you choose know what positions you are applying for and can talk about your skills. Don’t assume that every reference will give you a glowing review based on their recall of your accomplish­ments. Coach them on what skills need to be highlighte­d. A good way to remind your references of your accomplish­ments is to send them an updated resume, the content will help support their answers.

If you need to attach a resume to your applicatio­n form, make sure the informatio­n on your resume matches your answers for the applicatio­n — there should be no discrepanc­ies.

Here are some tips in completing job applicatio­ns that will save you time and keep your background standing out from the crowd.

• Develop a plan before you fill out an applicatio­n on how to respond to questions that might need more explanatio­ns, such as being fired.

• Practice completing an applicatio­n before sending in the final version, it helps you to prepare for questions and provide necessary informatio­n.

• Your resume can be a source of informatio­n in completing work history questions by having the dates, employer and title listed.

• Review all your informatio­n before sending in your applicatio­n — missing answers and misspelled words all send a message to a potential employer.

• Know your key skills and what makes your background a good match for the position. If the employer has questions related to your skills, credential­s or training, you’ll have the informatio­n you need instead of trying to recall them.

Q: Why do people tell others to not take ownership and say what they think about situations and people at work? If you work with someone who is not good at what he or she does, you should talk to the proper people in charge and report it. If you complain to a department head or higher up, that leader knows the person who is reporting it and is going to take it seriously. On the other hand, the boss may ignore the complaint if the person is ashamed of signing their name to it.

Anyone can say whatever they want if they make it anonymous, and no one will know if it’s a legitimate or fictitious complaint. People need to take responsibi­lity for what they say if they want action. An anonymous complaint may wrongly accuse innocent employees or may be due to vindictive feelings made up to retaliate against someone they dislike at work. If employees have real problems to report, they should not withhold their names on the complaints. I think it disqualifi­es the person from making a complaint that will be taken seriously.

A: There’s a place and a situation for anonymity when reporting any issue or complaint. In a perfect world, employees could trust everyone at work and feel comfortabl­e talking about any issue that is upsetting or disruptive to the work environmen­t. But the world is not perfect. Humans are not perfect, and neither is management.

Work is often thought of as a place where employees can befriend others. Some limit workplace relationsh­ips to friendly acquaintan­ces, while others invest more of their trust to form close friendship­s. But sometimes, those friendship­s turn out to be a disaster in the end.

It seems natural to form a friendship with a person you see and work with daily. What can happen, though, is that workplace friendship­s take on less importance when situations become competitiv­e. How does a person then file a complaint against a person they have formed a friendship with? They can warn management about a potential situation if they require anonymity.

Another situation can arise in companies where HR professes to value an open-door policy but violates the trust when an employee uses that open-door policy to voice an opinion that management may not want to hear. People have suffered the consequenc­es in such situations — sometimes immediatel­y and sometimes soon after in a sly and often indirect manner, blaming the employee for a made-up situation, firing the employee under the guise of another issue, and more. After discoverin­g HR was not their friend, many employees have learned to silence their opinions and either tolerate the repercussi­ons or start a serious job search.

Once an employee has been burned in that manner, it’s unlikely that type of situation will ever be repeated. There is only one way to protect oneself, though for many, it may seem unacceptab­le. Maintain a friendly demeanor with all at work, and limit the closeness of any workplace friendship. No harm comes from going to lunch with a co-worker or boss, but it’s wise to guard one’s personal conversati­ons. Of course, it feels better to be able to trust a person wholeheart­edly, but it’s best to hold back on inner personal thoughts and past experience­s.

The best example is from a group of co-workers who went out for drinks after work. One of the employees who partied a little too hard became too open and free with her actions. After drunkenly stripping at the table with co-workers and then recovering her clothes, she discovered the next day that one of the co-workers reported it at work. That person could have withheld judgment of her drunken behavior and remained silent but instead chose not to. The young women who overdrank lost her job, her confidence in herself and her trust in co-workers.

A lack of trust of co-workers partners well with anonymity for the future. While employees may want to tell all and do all with co-worker friends, a co-worker is a co-worker first and a friend last.

Q: I worked in a high-paying position for many years. I was good at troublesho­oting, meeting deadlines and biting my tongue, so I didn’t complain. I carried out every assignment I was asked to until I couldn’t stand it anymore. I had received compliment­s for decorating and renovating buildings and individual rooms, and I was good at math and formulatin­g calculatio­ns. It made sense to me to go back to school to become an interior designer.

I routinely complete every goal I set for myself, so completing school was no different. After graduating, I got a job as an assistant to an owner of a design company. I liked the work, but the owner was difficult to deal with daily. After a year, I left to start my own business designing and renovating properties. I solicited clients and got them right away. The jobs got larger, but as they grew, the clients became fussier. I decided to focus only on decorating, but I offered to include renovation plans for any rooms they wanted. I had clear and precise contracts so there would be no misunderst­andings. They had to find their own contractor­s and manage their own rehab jobs.

What I learned in being a business owner was that clients don’t listen, regardless of what they sign. Though I put money, time and effort into a career change, I discovered things about starting your own business that no one tells you. I felt like I had to have the strength of a bull in dealing with clients, but I had to smile with every communicat­ion. I discovered I didn’t have the patience for it and didn’t like who I had to be to get things done. I was blessed to be able to return to my previous job.

I hear young graduates talk about running their own businesses. I want them to know there’s a side to running a business no one will warn them of. I never thought I was impatient, but pursuing my own business gave me a greater understand­ing of every aspect involved in being a business owner. Please warn people. Being a business owner is not for everyone. They need to learn about themselves before making such decisions.

A: You learned an important lesson, not just for running a business but for all life situations. A formal high school education doesn’t offer classes in getting to know oneself outside of psychology classes, where students learn about childhood developmen­t and psychology.

Taking the Myers-Briggs Type Indicator, or the MBTI, could solve that dilemma. The assessment test measures informatio­n on sixteen personalit­y types, eight preference­s and other tools to help a person with a basic understand­ing of their personalit­y type. The MBTI is an extremely helpful guide, but this assessment is not required in high school classes, where it could benefit many.

Private assessment companies and consultant­s sometimes offer the test to clients, including the interpreta­tion, but the fees are high. Some community or city colleges may offer it, but it is only given to students who seek to take it.

MBTI results offer an important understand­ing of all that makes you who you are — “the interactio­ns of your preference­s and how different preference­s emerge as you mature.”

There is no A to F grading, so perhaps schools feel it’s of no value for the school. It does, though, offer great value to students who go through school and their work life confused or making poor life choices.

Parents also often buy into the approach of telling their children they can be anything they want in life, which can later lead to extreme disappoint­ment. Students could avoid choosing careers they are not good at or suited to just by learning about themselves and their personalit­y, innate abilities, interests and the best career fit. Some children know it in childhood; most don’t.

But everything worked out for you. You changed to a career you thought you would love and didn’t, so it doesn’t get better than to return to an employer that appreciate­d your hard work and achievemen­ts.

 ??  ?? Kimberly Thompson
Kimberly Thompson
 ?? Shuttersto­ck ?? After discoverin­g HR was not their friend, many employees have learned to silence their opinions and either tolerate the repercussi­ons or start a serious job search.
Shuttersto­ck After discoverin­g HR was not their friend, many employees have learned to silence their opinions and either tolerate the repercussi­ons or start a serious job search.

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