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From icons to keyboard, Monterey update has its problems

- BOB LEVITUS Bob “Dr. Mac” LeVitus has written more than 90 books, including “macOS Monterey for Dummies” and “iPhone for Dummies.” boblevitus@mac.com

Apple released MacOS Monterey (V12.0.1) last week, and my upgrade experience was less than stellar. After three days, I’m still dealing with multiple irritating issues. For the record, I’m using a nearly new MacBook Air with an Apple M1 processor, 16GB RAM and a 1TB SSD, which ran macOS Big Sur flawlessly before.

It started with the upgrade itself, which began without incident but failed after nearly an hour with this message: “Failed to prepare the software update. An error occurred while downloadin­g the selected updates. Please check your internet connection and try again.” I checked my internet connection (which was fine) and tried again, but it failed again with the same error message.

I performed a Safe Boot and ran Disk Utility’s First Aid on my startup disk, just in case. The third time was the charm, and my upgrade finished without incident after about an hour. Then things got weird.

Apps including System Preference­s, the Finder, Safari, Messages and others began to quit unexpected­ly. It happened so often I began to expect them to quit unexpected­ly. After a few days, this issue has calmed down, but it is still happening more often than before Monterey.

The first time I tried to use Photos, I got an error message: “The library could not be opened. Photos was unable to open the library Full Library

2021 (-1).”

Great.

So, I tried (and kept trying) to restore or repair my Photos library, but my Mac kept restarting “because of a problem” without completing the restoratio­n or repair. After a couple of days, it completed its repairs successful­ly, and Photos seems to be working correctly — after countless hours of troublesho­oting.

Then there was the matter of my messed-up desktop. I have dozens of icons on my desktop, arranged just the way I like them. But after I upgraded to Monterey, the icons refused to stay put. When I wake up my Mac, as often as not, my desktop icons have rearranged themselves spontaneou­sly, leaving a jumble of overlappin­g icons in place of my carefully arranged groups.

I still haven’t figured out how to fix this haunted desktop, and it’s annoying the heck out of me.

Another issue I haven’t yet resolved is that my wired keyboard has become unreliable since the upgrade. Characters don’t appear when I type them, sometimes appearing after a long lag and sometimes not appearing at all. It happens with two different wired keyboards and is so irritating that I’m using the built-in MacBook Air keyboard, which I hate.

Finally, there have been reports of Macs becoming unresponsi­ve — known as bricked — after the Monterey upgrade.

And so, gentle reader, I again recommend you wait to install Monterey. As I’ve suggested many times in the past, wait for a bug fix release (or two) before you even consider upgrading to MacOS Monterey.

 ?? Alberto Fava / Getty Images ?? Apple’s latest update failed after nearly an hour with an error downloadin­g the update.
Alberto Fava / Getty Images Apple’s latest update failed after nearly an hour with an error downloadin­g the update.
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