How cyber criminals can corrupt ChatGPT

A new artificial intelligence tool that has been used in classrooms, online forums and social media posts is now being used to steal your private information and money.

ChatGPT has gained a lot of attention for its ability to generate realistic human responses to text-based input, particularly in academia.

So far, it’s been used for multiple legitimate purposes.

Malicious purposes

But the Better Business Bureau explained recently that cyber criminals have also taken advantage of the program’s AI’s capabilities for malicious purposes, like phishing, impersonation and even romance scams.

“Scammers have historically been on the cutting edge of technology and I don’t see this being any different,” Tom Bartholomy, CEO of the Better Business Bureau of Southern Piedmont and Western North Carolina, said. “As they see that work, as they see people engaging with it, they’re just going to continue to refine it and continue to find other scams that they can feed that same technology into.”

What to look out for

Bartholomy said most of the ChatGPT scams so far have involved phishing and impersonation. For example, scammers posing as Amazon send out emails notifying customers that accounts have been deactivated and later requesting personal information.

“One of the tells that we’ve always cautioned people on when you get an email or you get a text is that if there’s any misspellings or if the grammar’s poor or if the sentence structure is just off …t hat that can be a pretty good sign that you’re dealing with a scammer. ChatGPT takes all that away,” Bartholomy said.

Chatbots have been around for years, especially for business customer service assistance. Bartholomy explained that ChatGPT’s advanced conversational model has made it harder for consumers to pick up on red flags.