Houston Chronicle

Pop-up likely tells of a search for something that’s not there

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Q: Every time I update my iMac operating system, I immediatel­y get this annoying pop-up saying I need a JDF. It you click on the link, it just takes you to Apple’s website with no mention of how to address the issue.

A: If you are using applicatio­ns that require older versions of Java, you will see this message pop up. These applicatio­ns could be any number of things and are probably launching when you boot your computer and are looking for the legacy Java 6 provided by Apple so that they can run properly.

When you update your system, you are losing this legacy support. Possibly because Apple partially assumes you are updating your applicatio­ns as well.

I would suggest that you install Java for OS X 2015-001, which is the legacy Java 6 runtime for El Capitan, Yosemite, Mavericks and Mountain Lion. This installs the same version of Java 6 included in the 2014 and 2013 releases and also supports applicatio­ns that require the latest version of Java.

You can download this from support.apple. com/kb/DL1572, and you can read more about this update at support.apple. com/kb/HT6133.

Q: I have saved an Excel file to a folder with other similar Excel files, and now I cannot find it. How can I locate it?

A: Sometimes when saving a file, we can lose track of where we are saving to. That is one reason I almost always choose Save As rather than Save so that I can be sure I am saving the file to a location I can easily find later.

To find the missing file, I would start by reopening Excel and using the File, Open option and select Recent Files to see if the file is listed there. If it is, you can open it and then select Save As, which will default to the original location of the file. You can choose to save it here or choose a new location.

If the file does not show up in Recent Files, you will need to know the name of the document so you can conduct a search on your hard drive. To do this, click the Start menu and type the first few characters of the file name into the search box, and see if Windows can find it.

If that doesn’t work, try the advance search option as outlined at the How To Geek article at tinyurl. com/helplinese­arch.

helpline@chron.com.

 ??  ?? JAY LEE
JAY LEE

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