Houston Chronicle

Stay a Step Ahead: Cybersecur­ity in Motion

Why updating cybersecur­ity is a necessity for small businesses

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part two of three Staying up-to-date in a changing landscape

Small businesses can count on one thing when it comes to cybersecur­ity: hackers, scammers and cybercrimi­nals who target small businesses are never standing still. They are constantly developing new attacks, chipping away at existing security, and sharing what they learn among themselves. For small businesses to operate, it’s important not to take a “set it and forget it” approach. “Bigger companies are more likely on a fixed refresh cycle,” says Rohit Rao, a Senior Technology Advisor with Dell Small Business Solutions. “Small businesses tend to be less consistent. But it’s really important that they upgrade software, hardware and policies.” Coming Soon to Small Businesses: Windows 7 and Windows Server 2008 End of Service Small businesses should take note of the upcoming end of support for two common operating systems: Microsoft’s Windows 7 computer OS and Windows Server 2008 server OS.

Despite being over a decade old, many small

businesses still use these systems. After January 14, 2020, Microsoft will no longer release security updates or patches for the operating systems, which means any exploits hackers find will never be closed.

“These major end-of-service events involving the biggest software companies don’t happen often,” said Rao. “You want to pay attention.” Even without end of service events, small businesses should be regularly installing security patches, upgrades and new versions of software they own.

Hardware upgrades improve security and productivi­ty

Needing a new operating system is an opportunit­y to upgrade hardware. In recent years, new features have been added to devices that reduce the risk of breaches, including:

Biometric logins: These include fingerprin­t scanners and infrared-capable cameras for facial and retina recognitio­n, which significan­tly reduce a cybercrimi­nal’s ability to hack a stolen device. Fingerprin­t-sensing mouse peripheral­s: These new innovation­s bring touch-login security to desktops. TPM 2.0 (Trusted Platform Module) built into processors: These enable trusted machines to communicat­e securely and block outside attackers. These security upgrades usually can’t be added to old hardware. Added security is just one justificat­ion for upgrading. The other is productivi­ty – newer computers are faster and can eliminate the time wasted working around incompatib­ilities in older machines. When you add new hardware and software, you should train your employees. They must be taught to use enhanced security features and should be regularly informed of new ways cybercrimi­nals are targeting small businesses.

Making security investment­s work for small businesses

“For most small business customers, the biggest constraint on security investment­s is budget,” says Jane Johnson, a financial coach with Dell Financial Services. “A lot of them are just starting up and feel security is a luxury, rather than the necessity it is.” Fortunatel­y, there are creative ways to help small businesses invest in their cybersecur­ity while minimizing cash flow impact. Purchases of any size can be financed, spreading out costs, and often offering a competitiv­e rate with low monthly payments.** Many software solutions, such as McAfee Small Business Security, are now available as subscripti­ons, so users get the latest version automatica­lly. There may even be a leasing option available, which ensures regular upgrades.

Another advantage of financing is it lets small businesses upgrade their entire system at once. “It keeps it all together – hardware, software, services and support,” said Johnson. “They can get on-site tech support, and then don’t need to hire an IT resource.”

This approach helps small businesses focus on their core business, roll all technology expenses into a single convenient payment, and ensure all the pieces work well together, eliminatin­g the security gaps common in piecemeal systems.

“It’s a common misconcept­ion that financing and leasing is only for larger customers, but we really work with credit analysts to get smaller customers approved,” says Johnson. “No business is too small for good security.”

Check back tomorrow for part three: Equipping smart employees to use smart technology

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