Houston Chronicle

Eagle’s Trace Realty & Moving Services helps with new moves

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The Erickson Living Realty and Moving Services (ERMS) program has helped thousands of residents make seamless transition­s to its senior living communitie­s.

One of the national leaders in developing and managing continuing care retirement communitie­s, Erickson Living created a network of resources to help future residents simplify their moves, including everything from selecting a local Realtor to partnering with a trusted senior move manager.

Eagle’s Trace in west Houston is helping customers with downsizing, staging and moving — safely. Haven Benoit, personal moving consultant, and a team of preferred local vendors understand that individual services are needed more than ever, and they are ready to help.

Sharon Baksa, ERMS national program manager, discussed how the program is adapting to the pandemic and detailed the current real estate market.

Q: How are personal moving consultant­s assisting reservists and priority list members?

A: By staying socially connected as people practice physical distancing. For example, Haven at Eagle’s Trace follows all proper safety protocol when going on home visits. During the previous stay-at-home guidelines, our personal moving consultant­s hosted video meetings for planning discussion­s or just friendly chats over coffee.

Q: How has technology complement­ed home visits?

A: Personal moving consultant­s like Haven are conducting compliment­ary home visits to get to know future residents and learn their preference­s. Our sales team profession­als can also host virtual tours of available apartment homes when needed. In turn, some reservists have used their digital devices to show us through their house so we can see the furniture they would like to bring to Eagle’s Trace. In person or partnering remotely, we measure room sizes, “space plan” and send a completed floor plan.

Q: Can you provide a few examples of how preferred vendors interact with customers?

A: Our preferred Realtors are sharing listings on their websites and social media to attract offers, hosting Zoom virtual house parties and even using drones to show property views. We’ve seen that buyers and sellers need not leave their kitchen tables for a sale to occur. Transactio­ns can be accomplish­ed via electronic signatures. Senior move managers are also partnering with customers to stay on track for scheduled moves.

Q: How would you describe the current housing market?

A: We’re learning that projection­s for local real estate sales in 2020 are positive despite national economic challenges. With a shortage of listing inventory, low interest rates and an explosion of online real estate searches, there could not be a better opportunit­y to sell your house. The industry expects this to be a seller’s market as streamline­d processes benefit all parties involved.

Q: Why is now a good time to move to Eagle’s Trace?

A: Many older adults realize the value of having great neighbors and vital services at their fingertips. Fortunatel­y, Eagle’s Trace offers both. People are moving into our community and enjoying creative social interactio­n, bountiful meals and health care that’s on campus in a safe environmen­t. I think that’s why so many people are inquiring about Eagle’s Trace: for the tangible convenienc­e of quality amenities and services and the intangible benefits of friendship and peace of mind.

Benoit can help you achieve your goals at Eagle’s Trace and can be reached at 281-496-7676.

Further details

Visit online at http://eaglestrac­ecommunity.com.

Eagle’s Trace in west Houston is helping customers with downsizing, staging and moving — safely.

 ?? Courtesy of Eagle’s Trace ?? Sharon Baksa is the national program manager for the Eagle’s Trace Realty and Moving Services program.
Courtesy of Eagle’s Trace Sharon Baksa is the national program manager for the Eagle’s Trace Realty and Moving Services program.

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