Customer isn’t always right
Regarding “‘Sheer cloudy vagueness’ cost one worker his job,” (A27, Feb. 7): I just read with great interest the story about the young man who was terminated
by Academy Sports for attempting to do his job under Harris County mask mandate orders. It appears to me that the obstinate customer came to the store looking, perhaps even hoping, for a confrontation over his refusal to wear a mask in the store.
I am a retired Houston firefighter who personally knows two former co-workers who have died after exposure to COVID-19, so simple mask-wearing to protect yourself and others has special meaning to me. If Academy bends to the silly complaints of one obstinate customer and upholds the firing of that conscientious young man, after 30-plus years of being a loyal Academy customer, I will no longer go in one of their stores again.
Glenn Miller, Katy