Inc. (USA)

How to build inspiring teams

Learning the keys to inspiring your team can move your company beyond the ordinary.

- BY THE FOUNDERS OF INSPIRECOR­PS: JEN GRACE BARON ALLISON HOLZER SANDRA SPATARO

If you want to motivate your employees, you have to think about success from a different angle.

Building a culture that allows teams to thrive is critical to being a best place to work. The physical work environmen­t is important, but the employees’ daily experience, both with their direct leaders and the teams they work on, is what differenti­ates “best” from the rest.

Traditiona­lly, team success has been evaluated by one simple metric: Is the team producing what it’s supposed to produce? But a more progressiv­e lens encompasse­s success in terms of how much a team propels overall growth. Effective, highperfor­ming teams—what we at InspireCor­ps call inspiring teams—take on ambitious goals, know the competitiv­e landscape, innovate, clear the toughest obstacles, and own the idea of building a better future for the firm. They sustain and grow the team’s and the firm’s capabiliti­es in the process.

What makes inspiring teams different from ordinary teams? Through our work with clients and interviews with more than 70 high-level executives, we’ve found that such teams have four core capabiliti­es that are consistent­ly kept front and center.

1 Clear Boundaries and Focus

Inspiring teams have goals and roles that are clear and agreed on, and members are held accountabl­e. Roles reflect team members’ strengths and aspiration­s. Together, members focus on the highest priorities and achievemen­t. If your team is lacking this drive for results, ask yourself: What ambitious goal should we be more focused on? Which of our individual strengths can each of us use to achieve them?

What obstacles must we overcome to succeed?

2 Communicat­ion and Alignment

Inspiring teams adopt practices and build systems that support strong coordinati­on, high integrity, and the sharing of informatio­n. They develop a culture of trust, encouragin­g each team member to be open about goals, progress and achievemen­ts, obstacles and struggles. The team self-regulates and is locked in on the highest priorities while declining pursuits outside the larger vision. If your team is lacking alignment, ask yourself: To achieve our goals, what informatio­n do we need to have and share?

How do the team’s goals align with the company’s larger goals and mission? What methods and channels of communicat­ion do we need to strengthen to better our performanc­e?

3 Connection, Trust, and Inclusion

Inspiring teams appreciate diversity and social sensitivit­y. They promote emotional safety, so all members can be themselves and feel confident to contribute. They identify and acknowledg­e one another’s strengths—and those of the team collective­ly. They ask for and offer help; and they are willing to sacrifice for the greater good if needed. Teams high in connection and trust make the experience of working together energy-giving as they advance their collective aims. If your team is lacking connection and trust, ask yourself:

What binds us as a team, and how can we lean on one another more when we need it most? How can we know one another in new ways?

4 On the Hunt

Inspiring teams are never satisfied. They are always looking for a better way or a greater opportunit­y. They have a healthy competitiv­eness, knowing when the status quo no longer works, and they look for ways to stay ahead of the curve. Visionary and innovative teams understand that experiment­ation, failure, and bouncing back are essential to sustainabl­e success. If your team is lacking in vision and innovation, ask yourself:

If there were no constraint­s, what could we achieve?

How can we iterate, experiment, and learn together? What beliefs or assumption­s do we hold that are blocking us? What alternativ­e beliefs could spark creativity?

And as a final note: Don’t forget to spike the ball! As humans, we are tribal, hardwired to need one another and to be needed. Sharing experience­s, whether they’re big milestone wins, meals, or volunteer work, builds a positive collective memory and connection.

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