Las Vegas Review-Journal (Sunday)

Organized retail crime a threat to workplace safety

- By Bryan Wachter Bryan Wachter is senior vice president of the Retail Associatio­n of Nevada.

ONE of the least-discussed yet fastest-growing threats to workplace and consumer safety is organized retail crime. On the surface, organized retail crime looks like shopliftin­g, and in many cases it is treated legally like shopliftin­g. But the difference is that,

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instead of one individual engaging in isolated acts of petty theft, organized retail crime is strategic and significan­t theft, orchestrat­ed by sophistica­ted and coordinate­d crime syndicates.

And it’s happening every day in every city in Nevada and across the country.

Organized retail crime is not going away, and government inaction is allowing this black market to grow, putting Nevadans in harm’s way. The harm comes in a few different forms.

First, such crime is driving up the cost of goods when businesses must raise prices to offset this increasing level of theft. Second, the people engaging in this activity are experience­d and organized, and they are in stores, working as teams, to distract employees and move merchandis­e.

While most retailers discourage employees from engaging directly, employees are likely unknowingl­y interactin­g with these individual­s. And if an employee asks the wrong question or looks the wrong way, they are at risk of being attacked by someone engaging in the theft.

Finally, consumers are put at risk when not just stolen merchandis­e but, especially, counterfei­t merchandis­e is sold anywhere from garage sales to online marketplac­es.

Organized retail crime is not unique to Nevada, but there are things that our government can and should be doing to counter this growing trend.

Last year the Legislatur­e declined to enact legislatio­n that would have increased transparen­cy in online marketplac­es. The pandemic accelerate­d online commerce, which, in turn, brought more crime to the internet. Retailers reported a more than 20 percent increase in fraud using multichann­el sales between 2020 and 2021, where products were purchased online with a stolen credit card and picked up in store before the charges were contested, according to the National Retail Federation.

These stolen goods were then flooded into online marketplac­es as consumers searched the internet for the best “deals” while many stores were still limiting in-person shopping. By requiring large-volume sellers to disclose their business informatio­n, customers can know exactly from whom they’re purchasing, and law enforcemen­t can follow up on reports of stolen, dangerous or illegal products being listed online.

Over the past two years, federal and local law enforcemen­t have made several high-profile busts of stockpiles of stolen goods throughout Nevada. But that is scratching only the surface of the problem. The stolen products are kept in storage units and warehouses — and law enforcemen­t even recovered more than $1 million in stolen goods from an unassuming house in a nice neighborho­od in Las Vegas. Law enforcemen­t is doing what it can with the resources it has, but it’s not enough.

Las Vegas is in the top 10 U.S. cities most affected by organized retail crime, and the crime syndicates running this racket are the same groups engaged in human, drug and gun traffickin­g as well as terrorism. Our state and local government­s need to make more funding available for investigat­ing and prosecutin­g organized retail crime as well as aggressive­ly pursue federal grants.

The missing piece to this puzzle is the government’s response to prosecutio­n. There are laws on the books, and our local, state and federal law enforcemen­t officials are doing the investigat­ions. But until our elected district attorneys and our appointed U.S. attorneys start prosecutin­g these cases like organized crime and not like petty theft, this problem will continue to grow and keep our communitie­s at risk.

The mastermind­s behind organized crime understand the laws better than the people who created them or enforce them, and they

know how to get charges reduced and even dropped by hiding in the gray areas of our shopliftin­g laws. Our prosecutor­s need to look past the shopliftin­g and petty theft and learn from all of the cases that have been used to get to the core of organized crime.

Our government’s response to organized retail crime has not been organized or sophistica­ted, and until our lawmakers, law enforcemen­t and criminal prosecutor­s are smarter than the criminals, this will continue to be a growing safety risk for the consumers purchasing from the marketplac­e and the employees on the frontlines of the battle over stolen goods. The “mob” is still alive and well, and the criminals behind the organized crime are adapting to new technologi­es faster than our government can keep up.

Until our elected district attorneys and our appointed U.S. attorneys start prosecutin­g these cases like organized crime and not like petty theft, this problem will continue to grow.

 ?? The Associated Press file ?? A J.C. Penney truck is parked at one of the company’s department store locations in California. Two men pleaded guilty last year for their role in an organized retail theft ring that stole about $1 million worth of high-end jewelry from multiple J.C. Penney and Sam’s Club stores in the Golden State.
The Associated Press file A J.C. Penney truck is parked at one of the company’s department store locations in California. Two men pleaded guilty last year for their role in an organized retail theft ring that stole about $1 million worth of high-end jewelry from multiple J.C. Penney and Sam’s Club stores in the Golden State.

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