Tips for applying

The state agency is pushing for people to file online at ui.nv.gov/css.html.

If you encounter technical problems, call 775-684-0427 or email INTERNETHELP@DETR.NV.GOV to get help.

The DETR’S call center hours have been extended to 8 a.m.-8 p.m. Monday through Friday.

Help is available in English and Spanish, with translation in different languages as needed.

Southern Nevada, including the Las Vegas area: 702-486-0350

Northern Nevada: 775-684-0350

Rural areas in Nevada and out-of-state residents: 888-890-8211 was among those in line. She had a scarf pulled up covering her mouth as she waited. She said she had tried to file a claim by phone but wasn’t successful.

Reyes was laid off from her job at the MGM Grand as a master cook — a role in which she supervised employees — and her last day at work was Sunday. She also has her own small business, established in 2018, called Ana’s Microgreens.

Reyes told the Review-journal that her boyfriend, also a master cook for MGM, lost his job, too. And one of her children, a single father who worked at Mandalay Bay, was laid off.

“It’s not just me,” she said. “It’s like everybody.”

She said her family members are trying to support one another, including cooking meals at her house to deliver to relatives. “That’s what families do.”

Reyes called Wells Fargo to ask about receiving assistance with her mortgage payments. “They gave me a four-month break,” she said.

Contact Julie Wootton-greener at jgreener@reviewjournal.com or 702-387-2921. Follow @julieswootton on Twitter.