Los Angeles Times (Sunday)

How storytelli­ng can promote social change

Stories, processed in the brain differentl­y from other kinds of informatio­n, more deeply affect people’s beliefs

- By Emily Falk Emily Falk is a professor of communicat­ion, psychology and marketing at the University of Pennsylvan­ia. She is the director of Penn’s Communicat­ion Neuroscien­ce Laboratory and a distinguis­hed fellow of the Annenberg Public Policy Center.

I’m a parent of 6-year-old twins. When I first read about how some Inuit parents use stories to shape kids’ behavior, I couldn’t imagine having the patience to follow their example.

Then, one night a few years ago when the kids were quibbling while getting ready for bed, I tried it: “Once upon a time, Fezziwig and Cratchit were getting ready for bed. They were both frustrated because there was only one pair of red pajamas. They both really wanted to wear them. What should Fezziwig and Cratchit do?”

Instead of resuming their argument, one kid offered: “Maybe Fezziwig could wear the pajamas, and Cratchit could snuggle with Mama first.” It doesn’t always go this smoothly, but stories win my kids’ attention and help them reason better than many alternativ­es I’ve tried.

In retrospect, it seems funny to me that I was so surprised by the power and effectiven­ess of stories on my children. As a neuroscien­tist, I study what happens in the brain when a person is persuaded, and when they are not. And I study how the brain adopts new or different behaviors.

I know that stories can capture people’s attention and make it easier to process informatio­n when our mental resources are constraine­d. In fact, research in many fields supports the idea that stories can reduce defensiven­ess, teach complicate­d concepts, change individual­s’ behaviors and promote social change.

Neuroscien­ce research also shows that stories are processed differentl­y from other types of informatio­n in the brain. What is special about stories?

In one study conducted at the University of Pennsylvan­ia, we used noninvasiv­e brain stimulatio­n to test whether stories and other facts are processed differentl­y in the brain. A method of brain stimulatio­n called transcrani­al direct current stimulatio­n can temporaril­y disrupt certain parts of the brain, and scientists can observe how people’s abilities change when the function is disrupted.

In our study, we used this type of brain stimulatio­n to temporaril­y decrease activity in brain regions associated with reasoning in 65 people. Then, we showed half the group messages framed as stories (e.g., “Joe has never smoked cigarettes in his life. He has heart disease because he was exposed to secondhand smoke from his father”). The other half got the same facts in a more didactic form (e.g., “Smokers can harm other people. Every year, a lot of nonsmokers die from heart disease caused by secondhand smoke”).

After each message, we asked everyone to come up with arguments in support of or against the messages. We found that brain stimulatio­n significan­tly impaired people’s ability to generate arguments for or against the straight facts. However, when asked to react to the messages framed as stories about individual­s, people’s ability to reason remained intact.

This shows that the ability to process these types of stories relies on different brain mechanisms that may operate more automatica­lly, even when we have diminished ability to reason. Like the volunteers under stimulatio­n, many of us have competing demands placed on our attention and hence our ability to think. These demands are compounded with Zoom fatigue, stress about the pandemic, and the need to juggle priorities at home and at work.

Despite our reduced mental and emotional capacity, communicat­ing effectivel­y is more important than ever. Stories are one tool to help people simulate and understand social experience­s they’ve never personally gone through. Likewise, when people retell stories to others, listeners’ brains reconstruc­t the same patterns that successful communicat­ors originally had in mind.

Narratives like strong political speeches and compelling health messages also bring listeners’ brains into sync with one another, while weaker messages may not capture people in the same way. A new study further shows that personal stories are more consistent­ly processed in the regions of the brain that help us understand what other people think and feel than other non-narrative types of messages.

Providing ways for people to share their perspectiv­es through storytelli­ng initiative­s can contribute to bigger changes in society and even help reduce prejudice. The activist Raj Jayadev, for example, found with his criminal justice reform program that storytelli­ng is an effective way to help judges understand the people whose lives they impact. Storytelle­rs in hunter-gatherer societies promoted cooperatio­n by teaching community values, and modern stories can nudge people toward healthier lifestyles and motivate action to combat climate change.

Narratives are especially powerful in changing people’s beliefs and behaviors when people are transporte­d into the story. When this happens, people become emotionall­y engaged, are less likely to critically evaluate facts and are more open to changing their beliefs.

This also means that stories based on falsehoods can be key ingredient­s in viral deception. Messages perceived as conveying a story also increase people’s willingnes­s to share videos promoting extremism.

Our attitudes, experience­s and starting assumption­s also shape the ways that our brains interpret stories. When people have the same starting assumption­s, their brains respond in similar ways to stories and synchroniz­e more with others who share those assumption­s than with those who don’t.

In a polarized political environmen­t, even when watching the same news stories about political issues, the brain responses of people with different political views show different patterns of activation in certain regions of the brain.

Storytelli­ng alone, of course, can’t produce structural changes in the justice system or create better policies aimed at health, the environmen­t and other issues that affect our well-being. But that said, changing systems large or small has to start with effective communicat­ion. Listening to someone else’s story can give us a new way of seeing the world, motivate us to care, teach values and change minds.

For these reasons, understand­ing how to use stories to communicat­e what they know is important for educators, scientists, government officials, healthcare practition­ers, parents and others. Our brains are wired to connect with other people, and stories offer a deeply human way to accomplish that goal.

 ?? Photo illustrati­on by Nicole Vas Los Angeles Times; Christina House Los Angeles Times ??
Photo illustrati­on by Nicole Vas Los Angeles Times; Christina House Los Angeles Times

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