Los Angeles Times

Hyatt to remove on-demand porn in rooms

- By Hugo Martin hugo.martin@latimes.com

Another major hotel company is saying no to porn.

Hyatt Hotel Corp., one of the country’s largest hotel operators, says it will pull all adult entertainm­ent from its guest rooms worldwide.

Hyatt is following the lead of Marriott Internatio­nal and Hilton Worldwide, other giant lodging companies that have already begun to eliminate porn from in-room entertainm­ent systems.

Hyatt did not explain why it made the decision, saying only that “in-room programmin­g choices are just one part of the guest experience Hyatt is constantly evaluating. As part of that process, Hyatt has made the decision to stop offering adult entertainm­ent video on-demand at any Hyatt hotel.”

The decision to remove pornograph­y has been partly motivated by a steady drop in revenue from in-room entertainm­ent throughout the industry as more guests turn to the Internet to download movies, games and video clips on their laptops and portable digital devices, hotel experts say.

“The revenue from all inroom entertainm­ent has been decreasing and the percent from adult entertainm­ent has been decreasing even more,” said Bjorn Hanson, dean of New York University’s Preston Robert Tisch Center for Hospitalit­y, Tourism and Sports Management.

A study by PKF Hospitalit­y Research found that annual hotel revenue in the U.S. from in-room movie rentals — including adult films — dropped from $339 per room in 2000 to $107 in 2014.

Among other reasons for the decline in adult entertainm­ent viewing in hotels is that credit card hacking has made more travelers leery of getting their credit card informatio­n exposed to show their hotel viewing preference­s, Hanson said. Also, more women are traveling for business, pushing down the demand for adult entertainm­ent in hotels, he added.

Marriott, among the world’s largest hotel groups with about 729,000 rooms, announced in 2011 that it would phase out adult content from its in-room entertainm­ent choices.

Hilton Worldwide, with more than 731,000 rooms, announced last year that it had adopted a policy of removing on-demand pornograph­y from all of its properties.

Hyatt, which operates 618 properties with 160,000 rooms, has been under pressure by the National Center on Sexual Exploitati­on to remove adult entertainm­ent from its hotels.

The organizati­on issued a statement, saying it “is grateful to Hyatt for its policy change and commitment to oppose sexual exploitati­on.”

Hyatt said adult entertainm­ent will be phased out as terms of contracts expire with each of the companies that provide Hyatt’s in-room TV shows, movies and other entertainm­ent.

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